IT EHR Enterprise Business Analyst (Hybrid)

Job Title: IT EHR Enterprise Business Analyst (Hybrid)

Duration (Contract): 6 Months

Client Location: Atlanta, GA 30334

Location Preference: Hybrid

Job Description:
As an IT EHR Enterprise Business Analyst , you will support the administration, optimization, and integration of Electronic Health Record (EHR) and Practice Management systems within a healthcare environment. This role requires strong business analysis, healthcare technology, and stakeholder management expertise to ensure system reliability, regulatory compliance, and alignment with clinical and operational needs.

Key Responsibilities:

• Collaborate with clinical, business, and technical stakeholders to gather and document EHR system requirements.

• Support the implementation, configuration, maintenance, and optimization of EHR and Practice Management systems.

• Manage EHR updates, system enhancements, troubleshooting, and issue resolution activities.

• Work closely with development teams to support HL7 integrations and interoperability initiatives.

• Ensure data accuracy, security, and compliance with healthcare regulations and best practices.

• Analyze clinical workflows and recommend process improvements to enhance operational efficiency.

• Generate reports and provide insights that support clinical and administrative decision-making.

• Create detailed technical documentation, including requirements, issue logs, and JIRA tickets.

• Utilize tools such as REST APIs, Postman, and Swagger for testing, validation, and documentation.

• Provide end-user support, training assistance, and stakeholder communication throughout project and operational activities.

Required Skills, Experiences, Education, and Competencies:

• Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field, or equivalent experience supporting complex healthcare systems.

• 3-5 years of experience supporting EHR and Practice Management systems in healthcare or clinical environments.

• Proven experience with system implementation, configuration, maintenance, and support activities.

• Strong understanding of healthcare workflows, EHR operations, and HIPAA compliance requirements.

• Experience with HL7 standards, healthcare integrations, and interoperability concepts.

• Familiarity with cloud platforms such as AWS or Azure and supporting enterprise software applications.

• Experience using REST APIs, Postman, Swagger, and related integration or testing tools.

• Proficiency with issue-tracking and ticket management systems such as JIRA and Ivanti.

• Strong troubleshooting skills, including advanced Windows operating system support and IT security knowledge.

• Excellent communication, analytical, stakeholder management, and problem-solving skills with the ability to translate technical concepts for non-technical audiences.

The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.