Medical Administrative Assistant

Job Description

Job Description

The Administrative Assistant plays a key role in supporting the day-to-day operations of the office by providing administrative and customer service assistance to both internal staff and external clients. This Administrative position is for Monday, Tuesday & Wednesday's, business hours, eight hour shifts.

Responsibilities include:

• Professionally answering and directing incoming telephone calls, with the majority of inquiries relating to Work Connections services. Provide accurate information, respond to routine questions, and route more complex issues to the appropriate team members.
• Periodically traveling to the office location to retrieve, sort, and distribute incoming mail, as well as prepare outgoing correspondence when necessary.
• Assisting with the setup and processing of new claims by gathering required documentation, entering information into the appropriate systems, verifying accuracy, and ensuring all required paperwork is complete.
• Managing Dental School claims , including reviewing documentation, entering and updating claim information, maintaining accurate records, tracking claim status, and ensuring all administrative requirements are completed in a timely manner.
• Maintaining organized electronic and paper filing systems while ensuring the confidentiality and security of sensitive information.
• Performing data entry, document preparation, scanning, copying, and other general clerical duties to support departmental operations.
• Communicating effectively with internal staff, providers, claimants, and other stakeholders to obtain necessary information and facilitate timely claim processing.
• Provide general administrative support as assigned to ensure the efficient operation of the department.

This position requires strong organizational skills, attention to detail, excellent customer service abilities, proficiency with office software and database systems, and the ability to manage multiple priorities while maintaining accuracy and confidentiality.

Entech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.

Company Description

Entech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.