Service Coordinator I

The deadline to submit applications is initially set for Monday June 22, 2026. However, the application period is subject to potential extensions or closure at any time without prior notice, especially once a sufficient pool of qualified applicants has been obtained. All over the world, Kärcher is synonymous with top performance, innovation, and quality. As a family‑owned company, mutual appreciation and trust are particularly important to us. At Kärcher you can expect extraordinary tasks, which is why we look for employees who show outstanding motivation, dedication, and team spirit. Only together can we create that which sets Kärcher apart – and each individual employee plays an important role in this. The difference is you! The salary range for this position is $21.00–$24.00 hourly. Responsibilities Entering service calls into company service system Assign and dispatch service calls to field technicians and service partners within assigned area Review and submit field quotes and update customers with service agent’s ETA Process technician’s parts requests needed for job completion from internal warehouse or external vendor Review information submitted from field technicians and/or service partners Qualifications High school diploma or equivalent Experience in an interactive customer service environment is a plus Customer service experience/background in a call center or similar environment Previous experience with industrial and/or commercial equipment is beneficial Ability to interact with and dispatch workload effectively to field/remote technicians Dispatching experience is a plus, as well as experience in a parts ordering environment Medical, dental, and vision plan Paid holidays (11 per year)Flexible PTO for exempt employees; generous PTO for non‑exempt employees HAS, FSA, and 401(k) matching plans Paid sick time, as well as short‑ and long‑term disability insurance So: Want to WOW with us? At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in the future too. We offer WOW solutions around the world for cleaning and care. In the everyday and in the extraordinary. With WOW products and WOW services. #J-18808-Ljbffr