Front Desk Coordinator
Still Point
Front Desk Coordinator
The Still Point enhances wellness in our communities by providing access to the best integrative mind and body services while enabling wellness practitioners to thrive in a healthy and supportive environment. The Still Point isn't just a temporary beauty and relaxation pit stop. As a women-owned small business that serves the greater Washington, D.C. and Baltimore metro areas by providing top-notch holistic wellness modalities, we're a place to pursue and maintain wellness of mind, body and spirit.
Front Desk Coordinator responsibilities and qualities may include or exceed the following:
- Engage in daily operations to efficiently run the spa
- Warmly greet guests and assist with their check-out process
- Cater to guests needs while in the spa
- Answer phone calls
- Schedule appointments along with cater to appointment changes
- Regularly create a serene, luxurious and relaxing environment for clients
- Conduct sales transactions
- Contribute to sales and marketing by introducing customers to spa products, services, and treatment packages.
- Provides information about the spa
- Addresses inquiries and complaints
- Making the best and thoughtful recommendations to our guests
- Maintain strong working knowledge of all services offered at The Still Point
- Maintain strong working knowledge of all retail offerings available for purchase; including skincare products (TOMA) and gifting items
Front Desk Coordinator Qualities sought after:
- Flexible Schedule
- Strong problem solving skills
- Ability to multitask with ease
- Maintain a positive attitude during busy or frustrating situations
- Excellent communication and follow-up skills
- Previous spa experience a PLUS!!
- Strong computer skills
- Enjoys working with people and ensuring they feel pampered at all times
At The Still Point Spa, we pride ourselves on providing a work environment you love coming to. Your unique interests and skills are what make The Still Point special. We invite candidates seeking a career home to join our incredible staff. If you believe you are the perfect candidate, please submit your resume and brief description of why you are interested in joining our team.
The Still Point Spa enhances wellness in our communities by providing access to the best integrative mind and body services while enabling wellness practitioners to thrive in a healthy and supportive environment. Our highly trained practitioners are among the best in the industry and have a genuine passion for their gift of healing. We continuously strive to offer the latest in holistic skincare, massage and complementary medicine services. Our commitment to offering the best customer experience is partnered with our team providing personalized services based on client needs.
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