Director of Sales and Marketing
Full-time
Marriott
JOB SUMMARY Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required:
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs. Building Successful Relationships
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership
• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs. Building Successful Relationships
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership
• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Vacancy posted 16 days ago
Similar jobs that could be interesting for youBased on the Director of Sales and Marketing in Los Angeles, CA vacancy
$201k - $240k
...Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Job Description As Director of Sales and Marketing for Fairmont Century Plaza, you will be responsible for the oversight of Sales, Marketing and Events including Budget/P...SuggestedTemporary workWork at officeWorldwideFAIRMONT
Los Angeles, CA7 days ago$100k - $120k
...Are You Ready to Take the Next Step in Your Career? We are now hiring a Sr. Director of Sales/Marketing to be the newest member of our outstanding team! Salary Range: - $100k-$120k per year We pride ourselves on cultivating a family culture that thrives on person...SuggestedHourly payLocal areaImmediate startPasadena Villa Assisted Living
Pasadena, CA1 day ago$175k - $220k
...sushi restaurant; Dekkadance, an all-day dining international market experience; and Spire 73 - the tallest open-air rooftop bar... ...Angeles to travelers and locals alike. Role Purpose As Director of Sales & Marketing you'll develop and implement strategies to ensure...SuggestedWork at officeLocal areaWorldwideShift workNight shiftIHG
Los Angeles, CA5 days ago- ...Director of Sales & Marketing – Senior Living Campus | Hollywood, CA Location: Hollywood, California Job Type: Full-Time About Us Our senior living campus offers Independent Living, Assisted Living, and Memory Care services in a luxurious, resident-focused...SuggestedFull time
Senior Living Talent Group
Los Angeles, CA17 days ago - ...AC Pasadena is seeking a Director of Sales & Marketing to lead all sales and marketing operations to drive revenue growth, expand market share, and achieve optimal profitability. This role is accountable for developing and executing strategic commercial initiatives while...SuggestedWork at officeLocal area
Apolis
Pasadena, CA1 day ago $180k - $200k
...programming/year-round cultural events, and full wellness access with property-wide benefits. Position Overview The Director of Sales & Marketing is a key member of Lake Tahoe Proper's executive leadership team, responsible for driving total revenue performance...Proper Hospitality
Santa Monica, CA5 days ago$165k - $175k
Description Location: Los Angeles, CA Department: Sales & Marketing Reports To: General Manager Employment Type: Full-Time,... ...Entertainment Capital of the World"? We are looking for a visionary Director of Sales & Marketing to lead the charge in Burbank! We are...Full timeLocal areaSpire Hospitality
Burbank, CA3 days ago$120k - $200k
We are seeking a dynamic and strategic Senior Director of Sales & Marketing to lead our growth initiatives and drive revenue expansion across markets. This pivotal role combines visionary leadership with hands-on management of sales and marketing teams, fostering innovative...- Executive Director of Sales, National Marketing Partnerships - Culver City, CA. The Executive Director of Sales, National Marketing Partnerships will be responsible for selling and collaborating on the execution of brand partnerships across the theatrical and home entertainment...Work experience placement
- JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant... ...strong working relationships to proactively position and market the property. Manages the marketing budget to enable development...Full timeContract workWork experience placementWork at officeLocal areaDay shift
- ...Head of Franchise Sales About the Company Popular restaurant brand Industry Restaurants Type Privately Held About... ...driving franchise growth, managing the full sales process, conducting market research, and collaborating with internal teams to support...
$140k - $180k
As a global marketing experience company, Quad's goal is to help our clients win every day... ...their own success. Whether an operator, sales rep, a graphic artist or a clinician, we... ...better way. General Purpose of Job: The Director CPG Sales is responsible for driving...Local areaQuad
Los Angeles, CA5 hours ago- ...Head Of Sales & Brand Deals A growing marketing agency is seeking a Head of Sales & Brand Deals to build its sponsorship sales function from the ground up. This is a builder role for someone who has seen what a high functioning sales operation looks like and is ready...Work at office3 days per week
Career Movement
Gardena, CA3 days ago - About MiQ We’re MiQ, a programmatic media partner for marketers and agencies. We connect data from multiple sources to do interesting... ...If that sounds like you, we’d love to hear from you. Senior Sales Director - Los Angeles MiQ is seeking a Senior Sales Director who will...Casual workWork at office
$36 - $39 per hour
...Sales and Marketing Director Ivy Park at Playa Vista is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort, and care with five-star services and amenities. Residents...RelocationOakmont Senior Living
Playa Vista, CA3 days ago$180k
...Director Sales & Marketing Requisition ID 2026-77545 Category Sales/Marketing Job Location US-CA-Los Angeles Property Hotel Figueroa Compensation Minimum USD $180,000.00/Yr. Compensation Maximum USD $200,000....WorldwideHighgate Hotels
Los Angeles, CA2 days ago- ...Director Of Sales & Marketing The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient for the hotel. The individual is additionally responsible...
Royal Lahaina Resort
Los Angeles, CA4 days ago - ...employment visas, now or in the future. As the Senior Director, Global Brand Partnership Sales , you will lead the global commercialization of EFG's... ...and providing data-driven solutions that meet their marketing KPIs through our digital and live platforms....Contract workWork visa
ESL FACEIT GROUP Limited
Los Angeles, CA2 days ago - Director, Sales & Marketing Lead the creation of a comprehensive 5-year sales and growth strategy for the company Location: Los Angeles Job Tags: Growth About The Role Be Visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth...Work experience placementLocal area
- Sales and Marketing Director- Senior Living- Playa Vista, CA Ivy Park at Playa Vista is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star...Relocation
$250k
...mission critical software which includes appointment scheduling and online booking, client record management, email and SMS marketing, and Point of Sale with integrated payment processing is used in every aspect of the customer journey. We aspire to be the "operating...Local areaRemote work- Ivy Park at Playa Vista is seeking a Sales and Marketing Director to manage leads, drive marketing strategies, and achieve occupancy goals. The successful candidate will have a minimum of 3 years in marketing or outside sales, a Bachelor’s degree or equivalent experience...
$164.45k - $200k
A leading marketing agency is seeking a Vice President, Enterprise Sales Lead to drive enterprise growth. This role includes managing the full sales lifecycle and partnering with senior leaders to provide transformational outcomes for Fortune 1000 clients. The ideal candidate...Remote jobWork at office- ...Growth Assistance Growth Assistance is a rapidly growing marketing agency that helps marketing agencies, franchisors, business... ...clients. As we continue to expand, we’re looking for a Director of Sales to lead our sales strategy, build high-performing sales systems...Full time
$160k - $177k
...ideas, operational expertise and strategic thinking. JOB DESCRIPTION We are looking for an innovative Creative Director, Ad Sales Marketing, to lead high-impact design and storytelling initiatives that support advertising, sponsorship, and brand partnerships across...Local areaFox
Los Angeles, CA5 days ago$150k
...world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation... ...'s Media & Sponsorship Division is seeking a Regional Director, Sales. This successful sponsorship sales professional will be responsible...Local areaWorldwideFlexible hoursLive Nation Entertainment
Beverly Hills, CA4 days ago- A health tech company located in Los Angeles seeks a marketing professional to lead the strategy for promoting Ayurvedic products. Candidates... ...have at least 10 years of experience in marketing or medical sales, coupled with strong knowledge of Ayurvedic principles. You...
$179.14k - $284.63k
Luxottica is hiring a Field Sales Director in Los Angeles, California. This role focuses on managing a sales team to meet substantial revenue goals while collaborating with marketing to drive brand strategies. The ideal candidate has extensive sales management experience...- Director, Commercial Sales - Telecommunications Markets page is loaded## Director, Commercial Sales - Telecommunications Marketslocations: Greater Seattle Area: Space Coast, FL: Arlington, VA: Los Angeles, CAtime type: Full timeposted on: Posted Yesterdayjob requisition...Permanent employmentContract workTemporary workLocal areaRemote work
$132.5k - $245.6k
...infrastructure are the foundation of every great go-to-market motion. Our Revenue Operations function spans Operations, Marketing, Sales, Customer Success, and Finance—bringing... ...leader with a track record in Head, Director, or VP-level Revenue Operations and Sales Operations...Work experience placementWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Sales and Marketing. Be the first to apply!
Related searches
- head of sales Los Angeles, CA
- managing director sales Los Angeles, CA
- global sales director Los Angeles, CA
- director sales training Los Angeles, CA
- director of catering sales Los Angeles, CA
- sales director Los Angeles, CA
- head of sales enablement Los Angeles, CA
- director sales development Los Angeles, CA
- director of sales enablement Los Angeles, CA
- executive sales director Los Angeles, CA