Membership Concierge III
Lifetime
Membership Concierge III
The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals.
Job Duties and Responsibilities
- Facilitate check-in process for members and guests entering club
- Monitors, handles, and delegates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Proactively builds relationships with members and guests, regularly creating over the top service experiences
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the member
- Engage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction
- Customizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needs
- Communicates with members and prospective members via email or phone in a manner aligned with our brand
- Completes administrative duties, club paperwork and cash drawer reconciliation
Position Requirements
- High School graduate or equivalent
- Minimum of 1-year customer service experience
- Minimum of 1-year sales experience
- Completion of Membership Sales Certification within 60 days of hire
- Completion of Retention Specialist Certification within 60 days of hire
Preferred Requirements
- Bachelors Degree in Hospitality or related field
- Fitness industry knowledge
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
LifetimeVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Membership Concierge III in Pickerington, OH vacancy
- ...Job Title Scheduler III Employment Type: Full time Description: With five hospitals, over 60 free-standing outpatient clinics, a college of nursing, a Medicare Advantage plan, and extensive outreach and community wellness programs, Mount Carmel Health System...SuggestedFull timeWork at officeLocal areaRelocation package
$15.5 - $16 per hour
Fairfield Inn & Suites by Marriott Columbus East Compensation: $15.50 to $16.00 per hour You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression...SuggestedHourly payLocal areaFlexible hoursNight shift$11 - $13 per hour
Joy Creator Position At Nothing Bundt Cakes At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play...SuggestedHourly payCasual workFlexible hoursAfternoon shift- Job Description Job Description We are seeking an Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and...SuggestedWork at office
Mott Self & Associates Inc
Reynoldsburg, OH29 days ago $16 - $16.5 per hour
Night Auditor Compensation: $16.00 to $16.50 per hour You are dependable, detail oriented, and great at balancing guest service with accuracy. You enjoy a quieter shift where you can focus, help guests, and make sure the hotel is ready for the next day. If you like...SuggestedHourly payShift workNight shiftDay shift- ...existing Members and non-Members: Initiates outbound telemarketing activities that will result in the acquisition of qualified new memberships and an increased level of products/services utilization by all Members Qualifies and originates loan and deposit services for...
- We Are More Than A Health System We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people...Part timeLocal areaShift work
$11 - $13 per hour
Nothing Bundt Cakes Dishwasher The Nothing Bundt Cakes Dishwasher sets the stage and makes the magic in our bakery possible. You'll keep the bakery team's equipment clean and ready to make cakes that bring joy to thousands of people every day. But there's so much...Hourly payCasual workFlexible hoursAfternoon shift- Dish Operator Position At O'Charley's, we look for specific traits in our Dish Operators. Friendly, outgoing, possesses good communication skills, organized and able to think and act quickly and effectively. Retains self-composure. Possesses a sense of urgency and timing...Immediate start
$18 per hour
...career to the next level? Join our dynamic team and start earning a competitive hourly rate of $18.00/hour + additional incentive on memberships sales. As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just...Hourly payFull timeFlexible hoursShift work- Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party ...Casual workFlexible hoursAfternoon shift
- Mobile Office Receptionist - Reynoldsburg OH Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses,...Full timeWork at office
- Administrative Professional 4 The Ohio Board of Nursing is recruiting for a PART-TIME Administrative Professional 4 position for our Compliance Team. This position will be scheduled up to 32 hours each week. At the direction of the supervisor (e.g., Supervising Attorney...Full timePart timeWork at office
- Administrative Assistant, Business and Operations At Licking Heights Local Schools, our commitment to student success drives everything we do. We believe in providing equitable, personalized learning experiences focused on building character skills and achieving academic...Work experience placementWork at officeLocal areaImmediate start
- Administrative Professional 2 - 20062668 Organization: Commerce Agency Contact Name and Information: ****@*****.*** or (***) ***-**** Work Location: Commerce Tussing Road 6606 Tussing Road Reynoldsburg 43068 Primary Location: United States of America...Minimum wageFull timePart timeFor contractorsWork at office
- ...helpline and 3 free counseling sessions. Discounts on 1000's of products and services, including pay-as-you-go plans, through free membership through the benefits hub. College scholarships for ALL Smokey Bones employees and their immediate family members with Bellevue...Full timeLocal areaImmediate startFlexible hoursShift work
$40k - $46k
Responsive Recruiter Benefits: Hiring Bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Role Description Matt Breakey - State Farm Agent is a leading insurance...For contractorsWork at officeFlexible hours- Administrative Assistant of Food Service Reports To: Director of Food Service Contract Length: 252 Days Exempt/Nonexempt: Exempt Department: Food Services Reynoldsburg City Schools is an equal opportunity employer. We celebrate diversity and are committed...Contract workSummer workWork at office
- Dental Office Assistant - Business Assistant Pickerington Family Dental is looking for a Dental Office Assistant to join our team. About Pickerington Family Dental Pickerington Family Dental, like each Heartland Dental supported office, is unique to the community...Daily paidWork at officeLocal area
$17.17 per hour
Substitute School Secretary Location: Reynoldsburg City Schools / Reynoldsburg, OH Employment Type: As Needed / Part-Time / On-Call Pay Rate: $17.17/Hour About the Role Dedicated School Staffing is seeking organized, friendly, and dependable Substitute School ...Part timeWork at officeFlexible hours$41.6k - $52k
Donor Services Representative The Christian and Missionary Alliance (C&MA) is seeking a Donor Services Representative. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the Donor Services Supervisor and is responsible...Full timeWork at office$16 - $18 per hour
Customer Service Representative Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation...Worldwide- Customer Support Specialist Are you a customer service enthusiast who loves solving complex problems? Do you have a keen eye for detail and excellent analytical skills? Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating...
- Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary: As a Big Lots Customer Service Associate you will be responsible for providing excellent...Flexible hoursAfternoon shift
- Job Description Job Description We are currently looking for a part-time Guest Service Agent Friday-Saturday 3p-11p or Saturday-Sunday 3p-11p. The ideal candidate is a team players with high energy, an upbeat personality, and outstanding customer service skills to ...Part timeWork at officeShift workWeekend work
- Customer Service Specialist This position will be located at: 6887 East Main Street Reynoldsburg, Ohio, 43068 United States About Us: Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate...
- Dishwasher - BOH At Roosters, we're more than just great food we're a team, a family, a flock. And here's the best part: we promote from within! Many of our managers started right where you could, as hourly team members. We're hiring Dishwashers to keep our kitchen...Hourly payFull timeCasual workFlexible hours
- Host / Hostess The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when...Immediate startShift work
$12 per hour
E-commerce Associate Shipping Associate Department: Retail Reports To: Manager, E-commerce Positions Supervised: None Pay: $12/hour Summary: Handle both the initial shipping and any returns or replacements of items within the E-commerce Department. When ...Relocation package$18 per hour
Mobile Associate At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple...Hourly payFull timeTemporary workPart timeWork experience placementLocal areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Membership Concierge III. Be the first to apply!
