Senior Product Manager

Job Description

About the Company

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Comcate builds CRM and citizen engagement software for local government agencies.

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We're bringing on a fractional/contract Strategic Product Manager to validate and sharpen our CRM product positioning — turning a working hypothesis into an evidence-backed direction, not starting from a blank page.

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About the Role

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What you'll do:

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• Pressure-test our current CRM positioning against real customer evidence — confirm what's right, flag what's wrong, and identify which opportunities are worth pursuing and how.
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• Run direct customer and prospect conversations to surface demand that doesn't show up in standard market data (e.g., staff time lost to manual workarounds).
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• Deliver a market-backed assessment covering opportunity size, product gaps, and go-to-market fit — a decision-ready recommendation, not a slide deck or a written report to hand off and walk away from.
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• Translate validated positioning into assets our sales and marketing teams can actually use.
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Responsibilities

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• Product management experience in an early-stage, unstructured govtech or public-sector SaaS environment — you’ve worked directly with founders and owned ambiguous, zero-to-one problems.
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• Comfort forming independent judgment from partial evidence, not just executing a pre-defined research plan.
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• Direct, hands-on customer discovery experience — this is not a research-assistant or analyst role.
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• Prior local government, civic tech, or public-sector domain exposure is a strong plus, though not required if your discovery instincts are strong.
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Qualifications

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• Senior PM responsibilities
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• Prior local government, civic tech, or public-sector domain exposure is required.
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• Demonstrate experience developing a product positioning and strategy for a SaaS Company
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• Active engagement wtih prospects and users to understand the customer needs
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Engagement details:

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• Contract/fractional, approximately 15–25 hours per week to start.
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• Initial 90-day engagement scoped around a specific deliverable, with the possibility of extending based on results.
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• Remote.
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• Rate: competitive, commensurate with experience.
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If you've done this kind of product work before and want to help shape where a govtech CRM product goes next, we'd like to hear from you.

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Equal Opportunity Statement

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We are committed to diversity and inclusivity.