Application Solution Architect

Role Description

We are seeking an experienced Application Solution Architect to lead the modernization of enterprise applications and customer-facing platforms. The ideal candidate will be responsible for defining and driving modern architecture strategies, guiding technical teams, and working closely with stakeholders to deliver scalable, future-ready solutions. This role requires strong expertise in modern application architecture, cloud technologies, integration patterns, and customer engagement, particularly within telecom and contact center environments.

• Define and drive application modernization strategies for legacy platforms and user experiences.
• Design and promote API-first, microservices-first, and event-driven architectures.
• Create scalable, maintainable, and secure solution architectures aligned with business objectives.
• Provide architectural leadership and technical guidance to Team Leads and engineering teams.
• Evaluate existing systems and define modernization roadmaps, migration strategies, and target architectures.
• Collaborate with customers, business stakeholders, and delivery teams to align technical solutions with business needs.
• Present architectural proposals, negotiate technical approaches, and influence decision-making with challenging stakeholders and clients.
• Establish and promote architecture standards, best practices, and governance processes.
• Support integration initiatives involving ESB and modern integration platforms where applicable.
• Contribute to solution estimations, risk assessments, and technical planning activities.

Qualifications

• Experience in Telecom, Contact Center, Customer Experience, or related industries.
• Understanding of large-scale enterprise environments and digital transformation initiatives.
• Proven experience as a Solution Architect, Application Architect, or Enterprise Architect.
• Strong experience in modernizing enterprise applications and legacy systems.
• Deep understanding of:
  • API-first architecture principles
  • Microservices architecture
  • Event-driven and event-based architecture patterns
  • Modern application architecture patterns and best practices
• Experience with cloud platforms and cloud-native design principles.
• Cloud certification in AWS, Azure, or Google Cloud (AWS preferred).
• Experience with modern frontend and user experience frameworks.
• Strong knowledge of system integration patterns and distributed systems.

Requirements

• Nice to have:
  • TOGAF certification.
  • Experience with Enterprise Service Bus (ESB) platforms and integration architectures.
  • Experience with contact center technologies and customer engagement platforms.
  • Experience defining enterprise-wide architecture standards and governance frameworks.

Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.