Solutions Engineer (San Francisco)
Planisware
Planisware is a trusted global leader in integrated strategy, portfolio, and work management solutions for large enterprises and mid-size businesses. Our mission is to unleash the power of every organization to reimagine how work gets done and outperform its own ambitions. We envision a business world where strategy and value delivery are one continuous, frictionless motion.
With nearly 30 years of uninterrupted growth and hundreds of customers across more than 30 countries, Planisware has built strong competitive advantages through advanced AI-powered technologies, deep industry expertise, and an exceptional track record of customer satisfaction, resulting in a highly respected global brand.
About the Role:
As a Solutions Engineer at Planisware, you will play a crucial role in developing our fast-growing business by helping current and future customers strategize and deliver on their vision. In this customer-facing role, you will regularly interface with key stakeholders to address complex, organization-specific business process needs, translating them into visionary product demonstrations, and delivering proof-of-concept sessions to prospective customers. You will become both a trusted advisor and a product expert.
To excel, you’ll need to demonstrate a deep understanding of Planisware's capabilities and continuously seek out opportunities for improvement and innovation. By aligning closely with customer needs and keeping an eye on industry trends, you will play a pivotal role in driving strategic initiatives and forging long-lasting partnerships.
This is a unique opportunity to not only gain a front-row view of the business operations sustaining highly successful organizations, but also to use your own experience, creative insights, and problem-solving skills to enhance those processes.
Add both depth and breadth to your career skills portfolio in a highly autonomous and versatile role for a company that recognizes and rewards top performers. You will be joining and supporting a closely-knit team from various backgrounds that not only work hard but also celebrate success along the way.
Responsibilities:
- Identify current and future customer needs by developing trusted advisor relationships and articulate the value of the Planisware Software solution to the customer and its stakeholders.
- Gather and understand customer’s business needs and challenges and ensure that Planisware Software is closely aligned to help the customer realize their business strategy.
- Drive customer adoption and successful expansions of Planisware Software.
- Engage in continuous learning to stay up to date with Planisware's evolving product offerings.
- Provide product, service, and engineering information by answering questions and requests.
- Build and present product demos to help showcase Planisware Software internally and externally.
- Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Prepare sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. Partner with Marketing to create or contribute content and offerings mapped to the target market and buying cycles.
- Collaborate with our product team, customer-facing functions, and sales enablement team to help shape our offerings.
Required Qualifications:
- Bachelor’s Degree in a STEM or related field.
- 3 years of experience implementing and configuring Planisware Enterprise or other PPM Solutions.
- A proven track record of lead generation and qualification, account penetration, growth, and revenue recognition.
- Proven experience in selling one of the following applications: Enterprise software, PPM software, or portfolio management.
- Proven and successful sales experience in managing resources and complex, multidimensional sales efforts at the customer level and corporate environment.
- Strong written and oral communication skills.
- Willingness to travel (US and international).
- Self-motivated and enthusiastic; capable of working alone or with a team.
- US citizenship or equivalent employment authorization.
Preferred Qualifications:
- 3 years minimum selling enterprise software and service solutions
- Previous experience working in a fast-paced, emerging organization
- Curious, fast learner, and talented in technology
- Paid holidays
- Up to 4 months maternity leave
- Paternity leave
- Life, short and long-term disability insurance
- Company annual kick-off trip
- 401(k) plan with company variable contribution
- Health, dental, and vision insurance
- FSA plan, including employer contribution
- Cell phone and internet allowances
- Quarterly events/monthly happy hour
- Community outreach
- Tuition assistance program
- Graduate program
Planisware currently has a hybrid policy of working in the office four days per week, Monday-Thursday, with remote work allowed on Friday. This is subject to change as the company sees fit.
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