Human Resources Specialist

Human Resources Specialist

Duties and Responsibilities

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Assists with new-hire benefits orientation.
• Performs quality checks of benefits-related data on a monthly basis.
• Assists employees regarding benefits claim issues and plan changes.
• Distributes all benefits enrollment materials and determines eligibility.
• Enrolls employees with carriers and process life status changes.
• Processes and administers enrollment terminations including timely mailing of COBRA, CPL, Voluntary Term documents.
• Administers COBRA enrollments, benefit deductions in arrears, unused deductions.
• Understanding how payroll deductions are determined.
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Spearheads the open enrollment process, including setting up the online self-service portal in ADP, and ensures accuracy of enrollments in HRIS and onto plan; follows up with needed documents including evidence of insurability as required.
• Reconciles the monthly insurance bill using Excel and ADP to validate charges, employee deductions and apportions proper dollar amounts to corresponding divisions for accounts payable coding.
• Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability, FMLA and State Disability programs to ensure compliance with all associated regulations. Follows up with employee, doctor, third party insurance as necessary to ensure accurate administration.
• Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
• Accurate and timely filing of OSHA, EEO, CMS, RFI, MA HIRD, ACA and other regulatory Federal and State filings as needed.
• Effectively administers and proactively manages all workers compensation claims, including coordination of leave management as required. Works with store management team to collect all pertinent information. Researches claim on video surveillance system as needed.
• Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
• Administers the tuition reimbursement program.

Qualifications

• Extensive knowledge of employee benefits and applicable federal, state and local laws.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.
• Knowledge of ADP WorkforceNow and Enterprise eTime a plus.
• Technical proficiency / on the job experience using Excel.
• Associate degree in HR or related field (equivalent experience, training, certification) required.
• Two years' experience in HR and/or benefits administration required.
• Bachelor's degree in human resources or related field of study strongly preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification credential preferred.

Physical Requirements:

• Must maintain strict confidentiality of all sensitive employee, department, and company information
• Ability to work a full-time schedule, including limited overtime as workflow demands
• Maintain professional appearance and conduct
• Ability to lift 20lbs and move / shift boxes of paper
• Provide own transportation to and from work
• Ability to work well and maintain composure in a fast paced, deadline sensitive work environment
• Strong interpersonal, communication, organizational, and follow-though skills