Payroll Support Specialist

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job Summary The Payroll Specialist for Payroll Processing ensures employees are paid accurately, on time, and in full compliance with federal, state, and local wage and tax laws, while managing payroll data, calculations, and reporting. Responsibilities Data Collection & Verification: Gather and audit employee timesheets, hours worked, deductions, and status changes (new hires, terminations). Processing & Distribution: Prepare and issue paychecks or direct deposits; distribute pay statements and year-end forms. Provide support and assist leaders with time entry approval and Time and Labor and delegation questions. Employee Support: Respond to payroll inquiries with clarity and confidentiality. Regulatory Updates: Stay current with changes in payroll legislation. Ensure company policies are followed and adhered to relating to payroll processing for accurate payment and SOX purposes. Evaluate trends and recommend solutions; perform routine audits to validate pay components are enter properly to ensure accurate payment. Coordinate with the HR Technology team to troubleshoot payroll processing issues. May support the processing of bi-weekly payroll cycles and expedites off-cycle payroll runs as required. Troubleshoots all payroll issues and exceptions, addressing and resolving any issues in a timely manner; exercises sound judgment as to when to escalate issues to Payroll leadership. Works closely with Payroll leadership to update and maintain critical audits, alerts and reviews. Develop queries/reports for projects and ongoing business needs with minimal direction. Assist with payroll testing as needed. Qualifications High School Diploma required; Some college or Associate's degree preferred 3+ years of experience with SAP/Successfactors payroll, preferred 3+ years of experience with ADP Smart Compliance, preferred Technical skills in a variety of areas including, payroll processing, reporting, audit of time keeping, and performance of SOX controls Proficient in Office 365, especially MS Excel Exemplary client service orientation Strong data analysis and research skills Strong analytical skills Ability to work under pressure and meet deadlines while managing multiple tasks At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.