Service Coordinator

Service Coordinator

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our location in Baltimore, MD. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

• Provide administrative assistance to support the service team
• Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
• Promptly address and resolve customer concerns and service follow-up issues
• Excellent customer service skills
• Maintain open communication with field technicians, management team and customers regarding job status
• This position requires occasional driving

Why Indel Power Group

• Competitive compensation package, DOE
• Monthly performance incentives
• Rewarding work environment
• Opportunities for relocation & advancement
• Long established, family-owned business

Indel Power Group Offers

• Excellent medical, dental, & vision coverage
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.