Student Affairs Professional II

Position Summary This position provides administrative and student services support for graduate programs in the Department of Counseling and Human Development Services. The role applies established University and Graduate School policies and procedures to assist prospective and current students, faculty, and staff. The position serves as a primary point of contact for student inquiries and acts as a liaison between the department, the UGA Graduate School, the Registrar’s Office, and other campus units. The incumbent works closely with program coordinators and the Graduate Coordinator and reports to the Department Head. Minimum Qualifications High school diploma or equivalent and 2 years of related experience. Knowledge, Skills, Abilities and/or Competencies Acts with integrity. Serves others in a responsive and respectful way. Readily learns new information and shares solutions and resources with others. Makes sound decisions including finding ways to make existing processes more efficient and/or effective. Expertise in the technical skills required for the position such as data management systems, computing software and applications. Communicates effectively – written and verbal. Physical Demands Sit at a computer for extended periods of time. Phone use and filing. Some lifting (copier paper boxes). Admissions and Enrollment Support (30%) Provide information to prospective students regarding program requirements, admissions processes, and application procedures. Respond to inquiries from applicants, students, and parents via email, phone, and in-person communication. Coordinate and support program information sessions and recruitment activities. Review applications for completeness and follow up on missing documentation to ensure timely processing. Process and route application materials using GradSlate and GradStatus in accordance with established procedures. Prepare and organize application materials for faculty review. Enter and submit admissions decisions in the system following departmental guidelines. Student Services and Records Support (45%) Serve as a resource for current graduate students by providing guidance on registration, enrollment, and graduation processes. Apply University and Graduate School policies and procedures when assisting with student requests such as schedule adjustments, withdrawals, leave of absence, petitions, and graduation applications. Act as a liaison between students, faculty, the Registrar’s Office, and the Graduate School to facilitate student services processes. Monitor student records, enrollment status, and academic progress and notify appropriate parties of issues or updates. Communicate important deadlines, policies, and procedures to students (e.g., registration, drop/add, graduation). Process and route required graduate forms (e.g., program of study, exam and defense forms) for approvals. Coordinate logistics for graduate examinations and dissertation defenses, including scheduling and communication. Provide basic guidance to faculty and students on use of systems such as GradSlate and university forms. Assist with routine student documentation, including funding letters and tuition waiver requests. Program and Curriculum Administrative Support (15%) Provide administrative support to program coordinators in maintaining program materials, including programs of study and student handbooks. Update and post program information to department websites and internal systems. Assist with course and curriculum updates using UGA systems (e.g., CAPA) following established procedures. Support annual updates to the UGA Bulletin in coordination with program leadership. Data Management and Reporting (10%) Maintain accurate student records and files in accordance with University policies. Compile routine data and reports for departmental tracking, accreditation, and program review. Assist in monitoring student progression, retention, and completion data. Support survey distribution and basic data collection efforts for program assessment. EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (View email address on click.appcast.io). #J-18808-Ljbffr