Technical Account Manager II
VirtualVocations
Engaging with a diverse range of customers post-sale, the full-time remote Technical Account Manager II will lead the onboarding process, assist in provisioning new customers, and ensure successful deployment and long-term engagement. Key responsibilities: Onboard new Mid-Market CrowdStrike Premium Support Customers and lead project implementations Work with customers and account teams to define success criteria for the initial 90 days Serve as a customer advocate, documenting feedback and collaborating with internal stakeholders to resolve issues Required qualifications: Bachelor's Degree or equivalent experience Professional fluency in English Experience with Windows Server Operating Systems Knowledge of enterprise web technologies and security infrastructures Proven experience utilizing AI technologies to enhance decision-making and improve efficiency
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