Staff Assistant II Office of the Associate Dean for Undergraduate Studies

Staff Assistant

The College of Education, Health, and Human Sciences (CEHHS) seeks a highly professional and experienced staff assistant to work in a team-based environment. This position requires a high level of confidentiality. The successful candidate will primarily assist with administrative tasks, clerical support, and day-to-day operations dealing with USU's teacher education programs, college graduation, and Utah State Board of Education educator licensure. This is a full-time position, Monday Friday.

This position includes excellent benefits such as 13 paid holidays; 12 days of vacation and 12 days of sick leave per year; 50% tuition reduction for employee, spouse, and dependents; competitive health benefits packages and a generous contribution toward your retirement.

Responsibilities

Teacher Education:

• Processes applications for students' admission into various education programs.
• Records results of the security background clearances for each student's personal records.
• Records and analyzes test scores (ETS, Pearson) for the students in all teacher education programs.
• Assists students, staff, and superiors with Utah State Board of Education Comprehensive Administration of Credentials for Teachers in Utah Schools (CACTUS) database.

Recruiting Coordination:

• Provides administrative support for all recruiting events and recruiting materials.
• Coordinates ambassador participation in recruiting events including CEHS week activities.
• Coordinates visits to concurrent enrollment classes.

Graduation:

• May work independently to provide high-level administrative support to a large or complex program (e.g., degree completion audit).
• Assists with the university and College of Education and Human Services graduation events.

Operations Support:

• Assist dean's office staff with donor gifts and communications.
• Help with Scholarship and Awards Banquet.
• Document distribution through Box.
• Role statement and annual review tracking and filing.
• Newsletter and college ListServ recipient lists.
• Order and manage inventory of Dean's office swag.
• Sort and distribute mail.

Miscellaneous:

• Composes and emails acceptance letters for students who are approved for and accepted into non-teaching programs/majors in CEHS.
• Provides guidance and support to student workers.
• Work with communications team to support social media content creation.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Two years of experience in an office setting or an associate degree/vocational training is required.
• Good understanding of the English language; excellent written communication skills, including spelling, grammar, and letter writing; excellent proofreading skills.

Preferred Qualifications:

• Familiarity with USU's Banner system, Degree Works, Argos, Box.
• High level of competence with Excel.

Knowledge, Skills, and Abilities:

• Proficient computer skills using programs such as Microsoft Word, Excel, PowerPoint, etc.
• Knowledge of or ability to learn specialized systems (electronic filing systems and database).
• Exceptional customer service skills with ability to communicate in a professional manner.
• Excellent oral, written, and interpersonal communication skills.
• Ability to work with frequent interruptions, multi-task, and be self-motivated.
• Attention to detail and high degree of accuracy.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Good organizational skills.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work without supervision.
• Knowledge of University policies and procedures.

Required Documents

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
• Contact information for three professional references to be entered in the Candidate Profile
• Answer the following questions within the application:
• What interested you in applying for this position? What specifically appeals to you about providing administrative and clerical support for USU's teacher education programs, college graduation processes, and Utah State Board of Education educator licensure?
• Based on the qualifications for this position, why do you believe your background makes you a strong fit? Please describe the strengths you would bring to the role and provide specific examples of roles, responsibilities, or experiences that align with the position.
• Please describe your experience in any of the following areas: handling sensitive or confidential information, managing data in spreadsheets, and providing administrative support. Please provide specific examples of your responsibilities. If applicable, describe your experience using systems such as DegreeWorks, Coursedog, Banner, Monocle, eGrad, USIMS, Salesforce, or other university or administrative database systems.
• How do you ensure accuracy and attention to detail when working with sensitive or complex information or data? Please provide an example and describe any processes, checks, or tools you use to identify and prevent errors.

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $43,000; commensurate with experience, plus excellent benefits.

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

Emma Eccles Jones College of Education, Health, and Human Sciences is committed to academic excellence in research, teaching, and service activities across a wide array of education and human service fields. The college is home to eight academic departments with approximately 200 faculty who are engaged in innovative research and high-level graduate and undergraduate education. The college's programs and outreach missions are strengthened by an on-campus elementary laboratory school and five stand-alone centers, including the Sorenson Legacy Foundation Center for Clinical Excellence. Faculty, students, and staff within the college also engage with a broad range of community partners to both provide opportunities for community-engaged research projects and learning, which enhances the overall quality of education and human service programs throughout the state of Utah.

University Highlights

Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, officially joining on July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 202526, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected, valued,