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Ecommerce Admin Support Assistant

Full-time

Virtualstaff365

Job Responsibilities

Ecommerce & Website Management

  • Manage and update product listings across Shopify and BigCommerce platforms
  • Update pricing, inventory levels, product descriptions, and category structures
  • Audit website content continuously to identify and resolve broken links, listing errors, and system glitches

Data Processing & Image Editing

  • Perform product data entry, spreadsheet formatting, data cleaning, error correction, and duplicate removal
  • Prepare product images by executing background removal, cropping, and resizing
  • Upload and organise processed product media across ecommerce channels

Marketing & Operational Support

  • Create engaging marketing collateral using Canva and AI platforms
  • Conduct daily research and administration using AI productivity tools such as ChatGPT and Claude
  • Conduct outbound calls and support general operational tasks as priorities evolve

Requirements

  • At least four years of experience in an ecommerce administration, virtual assistant, or operations support role
  • Advanced proficiency in Microsoft Excel for data entry, formatting, and data cleaning
  • Practical experience preparing and editing product images using Canva , Photoroom , or AI tools
  • Proven experience utilising AI tools such as ChatGPT and Claude for everyday work efficiency
  • High level of attention to detail with a strong commitment to data accuracy
  • Excellent written English communication capabilities
  • Hardware setup meeting minimum specifications including an i5 or i7 10th-Gen processor , 16GB RAM , dual monitors, and high-speed internet with a backup connection

Nice-to-Have Skills

  • Hands-on experience working directly with both Shopify and BigCommerce platforms
  • Previous experience making outbound business support calls
  • Demonstrated ability to create advanced workflows using AI design and research applications

Benefits

  • Permanent work-from-home set-up
  • Dayshift (Australian Eastern Standard Time business hours)
  • Full-time job
  • HMO (STAFF only)
  • Annual leave
  • 13-month pay
  • With Government mandated benefits
Vacancy posted 13 days ago
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