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Air Import Coordinator

$60k - $65k

PrideStaff

Air Import Coordinator

Company/Industry: Well-established, mid-sized freight forwarder

Location: Jamaica, NY

Salary: Commensurate with experience + benefits

Position type: Direct Hire, FT On-site

Responsibilities:

  • Processing air import transactions (some ocean import)
  • Handle bookings from overseas agents and importers
  • Coordinate the move to destination
  • Update shipment status, issue arrival notices, and obtain entry documents
  • Arrange freight release with steamship lines and confirm cargo availability
  • Follow up with customers by proactively informing them of status of their shipments, answering questions and referring clients to the supervisor when questions are more technical
  • Negotiates with customers to resolve problems and troubleshoot in order to arrive at mutual agreements
  • Monitor and provide necessary instruction for parties engaged in receiving and shipping freight, documentation, waybill, assessing charges, and collecting fees for shipments
  • Resolves customer problems and informs supervisor of the resolutions
  • Other functions as needed

Experience and Skills:

  • Strong air import knowledge
  • Minimum 3-5 years of air import experience within freight forwarding industry
  • Ability to work independently and as a team player
  • Basic skills in MS Office applications
  • Excellent verbal and written communication skills

Compensation / Pay Rate (Up to): $60,000.00 - $65,000.00

All compensation and pay rates are dependent upon skills and experience. PrideStaff is an equal opportunity employer.

Vacancy posted 4 days ago
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