Dental Front Desk Receptionist
Ezra Medical Center
Job Description
Now Hiring: Dental Front Desk Receptionist | Full-Time & Part-Time | Day & Night Shifts
\n \nBrooklyn, NY | Ezra Medical Center
\n \nLove making people smile? Join the team that's been caring for Brooklyn for over 18 years.
\n \nAbout Ezra Medical Center
\n \nEzra Medical Center is a trusted, multi-specialty healthcare provider serving the Brooklyn community with compassion and excellence. Our services include Internal Medicine & Pediatrics, a Dental Clinic , Aqua and Physical Therapy, and a Vision Center.
\n \nLearn more:
\n \nThe Opportunity
\n \nWe're growing our Dental Clinic team and looking for a warm, organized, patient-focused Dental Front Desk Receptionist to be the first smile our patients see (or hear). You'll keep our dental practice running smoothly, from scheduling cleanings to coordinating treatment plans, while making every patient feel welcome and at ease.
\n \nSchedules available:
\n✅ Full-Time
\n✅ Part-Time
\n✅ Day Shifts
\n✅ Night Shifts
\n \nWhat You'll Do
\n \nPatient Experience
\n- Greet patients in person and by phone with warmth and professionalism, especially those nervous about dental visits
\n- Understand patient needs and provide accurate, timely answers
\n- Answer questions about dental services, procedures, and rates
\n \nScheduling & Coordination
\n- Schedule dental appointments (cleanings, exams, fillings, extractions, orthodontic and specialty visits) using our EMR/dental practice management system
\n- Manage the daily flow of the schedule, including confirmations, reminders, and follow-up appointments
\n- Assist with patient check-in and check-out
\n \nInsurance & Administration
\n- Verify dental insurance eligibility and benefits, and obtain referrals or pre-authorizations when needed
\n- Collect co-payments and process patient fees
\n- Enter and update patient demographic and insurance information accurately
\n- Resolve issues promptly using company policies, or escalate to management when needed
\n \nTeam & Compliance
\n- Work closely with dentists, hygienists, and dental assistants
\n- Meet team performance goals
\n- Stay up to date on new dental services, procedures, and rates
\n- Follow Ezra Medical Center's standards of conduct, privacy (HIPAA), and compliance policies
\n \nWhat We're Looking For
\n \n- High School Diploma or GED
\n- 1 year or more of customer service experience in a healthcare/dental setting (required)
\n- Excellent phone etiquette and verbal communication
\n- Strong multitasking and organizational skills
\n- Customer-first attitude with a genuine desire to help
\n- Computer proficiency; experience with EMR or dental software (Dentrix, Eaglesoft, Open Dental, etc.) is a plus
\n- Experience with dental insurance verification is a plus
\n- Bilingual skills are an advantage, but not required
\n \nWhat We Offer
\n \nFull-time team members receive a comprehensive benefits package:
\n- 401(k)
\n- Health insurance
\n- Dental insurance
\n- Vision insurance
\n- Life insurance
\n- Disability insurance
\n- Paid time off
\n \nPlus: a supportive, mission-driven team, a stable multi-specialty organization, and real opportunities to grow within healthcare.
\n \nLocations (Brooklyn, NY)
\n3710 13th Avenue, 11218
\n \nSafety First: PPE provided, temperature checks, and social distancing enforced.
\n \nReady to join a team that puts patients first?
\nApply today and help us build healthier, brighter smiles across Brooklyn!
\n \n#Hiring #DentalJobs #DentalReceptionist #FrontDesk #BrooklynJobs #NYCJobs #HealthcareJobs #NowHiring #DentalOffice #PartTimeJobs #FullTimeJobs
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