Franchise Business Consultant

Job Description

Job Description

Franchise Business Consultant
Yogurtland | Full-Time | Monday–Sunday, Days & Nights
Compensation: Up to $100,000/year | Benefits Included | Travel up to 70%

Yogurtland is looking for a driven, people-focused Franchise Business Consultant who's ready to be the face of our brand for franchisees across California. You're a natural coach, a sharp operator, and a connector — someone who thrives on building relationships and helping businesses grow. If you're energized by solving problems, developing people, and making a real impact on the ground level, we want to meet you.

What You'll Do

Franchise Coaching & Relationship Management

• Serve as the primary point of contact and trusted advisor for franchisees in your assigned region.
• Create and execute strategic business plans for individual franchisees based on operational and financial goals.
• Conduct regular in-store visits and scheduled meetings to assess performance and provide coaching.
• Proactively identify and resolve concerns within the franchise community quickly and effectively.

Operations & Compliance

• Ensure franchisees uphold the terms of their Franchise Agreement and adhere to brand standards.
• Partner with Compliance Managers to manage, refine, and improve compliance visit procedures.
• Keep franchisees informed of health regulations, operational updates, and company policy changes.
• Support new store openings, transfers, and in-store training; complete Final Construction Inspections.

Reporting & Communication

• Deliver quarterly store performance updates to Yogurtland executive management.
• Prepare and present weekly updates to the Operations team during department meetings.
• Maintain detailed, up-to-date documentation of all franchisee interactions and reports.

Marketing & Team Development

• Recommend and help formulate marketing ideas tailored to specific franchisee demographics.
• Provide operational coaching and team-building ideas to support franchisee staff development.

What You Bring

• Bachelor's degree preferred, or 8+ years of business experience.
• Strong knowledge of Microsoft Office: Word, Excel, PowerPoint, and Outlook.
• Understanding of health regulations and HR best practices within the QSR industry.
• ServSafe certification (or equivalent).
• Valid driver's license, current auto liability insurance, and reliable personal vehicle.
• High energy, excellent communication skills, and a genuine desire to help others succeed.

What We Offer

• Competitive salary up to $100,000 depending on experience.
• Medical, dental, and vision coverage.
• Retirement savings plan and paid time off.
• Product discounts, access to exclusive events, and growth opportunities.
• A values-driven culture built on honesty, teamwork, and servant leadership.

Yogurtland is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.