Receptionist

Administrator, Receptionist – CG

Founded in 1993, Bayview Asset Management is an investment management firm focused on investments in mortgage and consumer credit, including whole loans, asset-backed securities, mortgage servicing rights, and other credit-related assets.

The Administrator, Receptionist – CG serves as the first point of contact for employees, clients, vendors, and visitors, providing a professional and welcoming experience while supporting the day-to-day administrative operations of the group. This position is responsible for front desk reception, visitor management, office coordination, administrative support, meeting and conference room coordination, and general workplace services. The Administrator plays a critical role in maintaining an organized, efficient, and customer-focused office environment while partnering with internal departments and external service providers to support business operations. This position requires in office presence Monday – Friday from our New York location.

Responsibilities

Reception & Front Desk Operations

• Greet and welcome visitors, clients, and employees in a professional, courteous, and friendly manner.
• Manage the reception desk and serve as the primary point of contact for all visitors.
• Answer, screen, and direct incoming telephone calls to the appropriate departments or individuals.
• Maintain visitor logs and ensure all guests follow company security and visitor access procedures.
• Notify employees promptly of arriving guests and coordinate visitor accommodations as needed.
• Ensure the reception area, lobby, and adjacent common areas remain clean, organized, and professional in appearance.

Administrative Support

• Provide administrative support as assigned.
• Coordinate conference room reservations and ensure meeting spaces are properly prepared and stocked.
• Assist with scheduling meetings, preparing meeting materials, and coordinating catering requests.
• Maintain office calendars for shared resources and meeting spaces.
• Order and maintain office, kitchen, and workplace supplies while monitoring inventory levels.
• Prepare routine correspondence, reports, spreadsheets, presentations, and other business documents.
• Support special projects and departmental initiatives as assigned.

Office Coordination

• Monitor the condition of common areas and report maintenance or facility concerns to the appropriate personnel.
• Coordinate with building management and vendors for routine office services and maintenance requests.
• Assist with employee onboarding by preparing workspaces and coordinating office readiness activities.
• Support office moves, workstation setups, and internal relocations as needed.
• Help coordinate company meetings, employee engagement activities, wellness initiatives, and office events.

Customer Service

• Deliver exceptional customer service by responding promptly and professionally to employee and visitor requests.
• Develop and maintain positive working relationships with employees, vendors, and external partners.
• Resolve routine workplace inquiries and escalate issues when appropriate.
• Represent the company with professionalism while maintaining confidentiality and discretion.

Health & Safety Compliance

• Follow all company policies and applicable health and safety regulations.
• Report safety, security, or maintenance concerns promptly.
• Assist with maintaining a safe, organized, and welcoming workplace environment.
• Support emergency procedures and business continuity activities as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience in reception, administrative support, office administration, customer service, or a related role.
• Experience supporting a corporate office environment preferred.
• Demonstrated ability to manage multiple priorities while maintaining professionalism and attention to detail.
• Strong customer service skills with the ability to interact effectively with employees, executives, clients, and visitors.

Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Professional telephone etiquette and front desk presence.
• Exceptional organizational and time management abilities.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Teams).
• Ability to multitask and adapt in a fast-paced environment.
• Ability to exercise sound judgment, discretion, and confidentiality.
• Positive attitude with a collaborative and service-oriented approach.

Compensation and Location:

• This role will be five days in office based in Bayview's New York, NY office.
• Base compensation is expected to be $60,000 – $80,000* with the opportunity for incentive compensation including bonus compensation.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

EEOC

Bayview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.