President

President — Category-Defining Higher Ed EdTech Platform This Jobot Job is hosted by: Jim Quirk Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $300,000 - $400,000 per year A bit about us: Our client is a category-defining provider of AI-powered HelpDesk and student engagement solutions, trusted by over 200 colleges and universities across North America. They deliver round-the-clock IT and student support through cloud contact centers and intelligent automation, helping institutions scale student success, reduce costs, and improve satisfaction. With strong fundamentals, a growing customer base, and scalable infrastructure already in place, the company is preparing for its next phase of growth. Why join us? Extremely Competitive Equity Package! Amazing benefits such as child care and pet insurance! Accelerated Career Growth! Job Details President — Category-Defining Higher Ed EdTech Platform AI-Powered HelpDesk & Student Engagement Software About the Company Our client is a category-defining provider of AI-powered HelpDesk and student engagement solutions, trusted by over 200 colleges and universities across North America. They deliver round-the-clock IT and student support through cloud contact centers and intelligent automation, helping institutions scale student success, reduce costs, and improve satisfaction. With strong fundamentals, a growing customer base, and scalable infrastructure already in place, the company is preparing for its next phase of growth. The Role We're hiring a President to lead from the front, someone who has built at scale, owns outcomes, and can architect and execute growth while keeping cash and culture in check. This is a CEO-level role for a builder. You'll own the full P&L, lead cross-functional execution, and partner closely with the Chairperson and Board to position the company for strategic expansion and long-term value creation, potentially leading to a strategic exit or IPO. Reports to the Chairperson and Board of Directors. What You'll Own Full P&L ownership, driving revenue growth, managing margins, and controlling burn across all lines Leading the company from its current stage through to the next raise, strategic investment, or exit Company-level GTM strategy, defining and executing a scalable motion across product, sales, customer success, and delivery Aligning product and distribution, driving roadmap decisions that support commercial success and market differentiation Leading a high-performing team across Sales, Marketing, Product, Finance, and Ops, inspiring, developing, and holding them accountable Strengthening operating discipline through forecasting, dashboards, team-level OKRs, and functional scorecards Acting as the face of the company to investors, enterprise customers, partners, and media when needed What You Bring 15+ years of progressive leadership experience in high-growth SaaS, preferably EdTech Experience as a P&L owner, ideally through a real inflection point A track record leading Series B+ companies through scale-up, transformation, or exit Strong understanding of both product development and GTM execution Experience building and leading cross-functional organizations, Sales, Product, Customer Success, Ops, and Marketing Proven success operating under capital efficiency and growth pressure The ability to drive execution while managing risk, investor expectations, and market timing Prior experience with higher education technology or support is required Interested in hearing more? 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