Workplace Experience Manager
$10kVAPI
Workplace Experience Manager (San Francisco and New York)
Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M
Vapi (/ˈVɑːpi/):
- Voice AI that resolves, not transfers
- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
- Trusted by 1 million developers building the future of voice agents
- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
- Try talking to Vapi now!
Why We're Hiring This Role:
We need one trusted operator to own the two things that define how Vapi feels from the inside: the physical workplace and a candidate's first impression of us. You'll be the central point of contact for vendors, facilities, and on-site operations — and the connective tissue of our recruiting process. Ideal for someone who thrives in ambiguity and thinks well beyond the job description. We are hiring one Workplace Experience Manager in San Francisco and one in New York. This is an individual contributor role.
What You'll Do:
30 Day: Take over day-to-day office operations across both floors (vendors, food, supplies, cleaning, facilities) and keep them running without dropped balls. Own interview scheduling end-to-end across time zones. Get fluent in the ATS (Ashby/Greenhouse) with clean records and accurate stages. Step in as on-site host for guests, candidates, and execs. Map existing office and recruiting workflows and flag what's broken or ad-hoc.
60 Day: Become the primary contact for all vendors and building management (COIs, access, maintenance). Run the full candidate logistics experience — confirmations, prep, travel, day-of hosting — and keep loops moving (debriefs, feedback, stalled-pipeline flags). Partner with IT on provisioning, access systems, seating, and bulletproof interview rooms/AV. Start rebuilding the weak workflows you mapped and write SOPs. Support offer logistics and the handoff into onboarding.
90 Day: Lead vendor negotiations (bulk pricing, service optimization) and oversee office improvements and light build-outs. Build scalable systems that reduce friction as headcount grows, and anticipate future office and hiring needs. Own problems end-to-end and proactively surface what the office needs next.
Who You Are:
4+ years across office operations and/or recruiting coordination in a tech or startup environment (we'll weight the mix toward whichever half is heaviest for us today)
Proven experience working directly with vendors, contractors, and building management
Strong operational instincts — you notice what's broken, missing, or inefficient and fix it
Exceptional at calendar logistics and juggling competing, time-sensitive priorities without dropping anything
Discreet and trustworthy with confidential candidate and compensation information
Comfortable in a fast-paced, high-growth startup with constant change
Clear, warm communicator who can confidently represent Vapi to candidates, vendors, and executives alike
Hands-on, proactive, and willing to roll up your sleeves
How We Work:
Build something worthy of love
Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
Commit and follow through
We finish what we start and build trust by being people others can count on.
Why not today?
We value urgency and momentum. The fastest path to customer value usually wins.
Seek raw input
We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
It's our problem
We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
Be direct and kind
We give feedback clearly, respectfully, and without delay.
Why Vapi:
Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer:
Real stake: We offer a competitive salary and excellent equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Team love: We love hanging out, and we do quarterly off-sites
Flexible time off: take what you need
More: catered meals, transportation, gym, and a $10k annual L&D budget
Salary: $110,000 - $120,000 per year
$30 per hour
...Workplace Experience Supervisor Hospitality & Office Services RRD provides marketing, packaging, print, and business services to the world... ...for all guests and employees Assist with visitor management, badging, and access coordination Act as the first escalation...SuggestedHourly payWork at officeMonday to FridayShift work- ...Professional in New York, NY, to create an organized and compliant workplace while supporting core HR operations. This role manages shared spaces, coordinates HR activities, and enhances employee experience. Ideal candidates have 1-3 years of experience in HR or...Suggested
- GEICO is seeking a Manager, Site Management and Workplace Experience to oversee daily office operations and deliver projects that enhance the associate experience. You’ll partner with multiple departments to strengthen engagement and community within the office. The ideal...SuggestedWork at office
$70k - $98k
...Posted on Sep 16, 2025 NexaGuard’s NYC workplace should feel professional, secure, and welcoming... ...and visitors have a smooth day‑to‑day experience. Run office logistics: supplies,... ...Vendor coordination experience and comfort managing multiple tasks daily Strong service...SuggestedWork at office- ...Company is seeking a Director of IT Operations, XLA & Digital Workplace to own the RUN / XLA operating model, overseeing employee IT services... ...quality. You will lead governance of MSP partners, drive experience telemetry, and champion continuous improvement, reporting to...Suggested
- Opensity Solutions seeks a Hospitality Associate in Dallas to deliver outstanding guest experiences, manage meeting spaces, coordinate event services, and support workplace experience initiatives. You will handle reservations, client interactions, and daily hospitality...
- A technology company based in San Francisco is seeking a Workplace Manager to lead operations for their office. The role involves overseeing... ...office expansion. The ideal candidate has over 5 years of experience in workplace management, excellent leadership skills, and a...Full timeWork at office
$152.8k - $186.6k
...Sr. Manager, Workplace Experience The Senior Manager, Workplace Experience will serve as lead of the Workplace Experience (WE) teams in Santa Monica and Glendale, leading our efforts in creating inspiring, inclusive and efficient work environments across our two campuses...Work at officeLocal areaImmediate startDisney France
Santa Monica, CA5 days ago$80k - $100k
Sigma Computing is looking for a proactive Workplace Experience Manager to enhance their New York office operations. This role involves managing daily office activities, planning events, and ensuring a people-first culture. The ideal candidate has 2-3 years of experience...Work at officeFlexible hours$99.12k - $154.63k
Post Holdings, Inc. is looking for an Associate Director of Enterprise Facilities to shape workplace experiences across corporate offices. You will lead a facilities team, manage operations, budgets, and collaborate with leadership on capital projects, ensuring efficient...- Overview The Site Manager is responsible for effective management, administration, and control... ...year college degree or comparable work experience 5+ yrs. management in the reprographic/... ...challenging, constructive, and open workplace culture Work with peers & team to...Work experience placement
- LPL Financial LLC is seeking a full-time Workplace Experience Manager for their New York office. This vital role ensures smooth operations, from the comfort of the employee experience to supporting high-profile guest visits. You will be responsible for hospitality, site...Full timeWork at office
- US AMR-Jones Lang LaSalle Americas, Inc. is seeking a Workplace Experience Lead in Chicago, IL to provide exceptional client service and oversee... ...involves developing strategies for soft services while managing and mentoring teams to optimize service delivery. Ideal candidates...
$161.1k - $233.55k
...the enterprise RUN / XLA model, ensuring optimal user experience in IT services. The ideal candidate will have over 10 years of experience and a strong background in managing service partners and digital workplace transformations. This role is pivotal in driving operational...- SPS North America seeks a Workplace Solutions Manager in Washington, DC to lead the delivery of integrated workplace services for a premier corporate... ...role blends front-of-house hospitality, workplace experience, and office services operational oversight to create a seamless...Work at office
- Rapport Guest Services is seeking a Workplace Services Manager in San Francisco to enhance client care and maximize employee experiences. This role involves overseeing workplace amenities and providing a welcoming atmosphere, ensuring smooth operations and client satisfaction...Work at office
$105k - $120k
...Services in collaboration with the Project Manager and Project Architect. Responsible for... ...responsibility for fostering a green workplace through sustainable work practices. Client... ...or market opportunities. Education & Experience Bachelor’s degree in architecture or interior...Temporary workFor contractors- ...About the Role: As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office...Contract workWork at officeVisa sponsorship
CBRE
Charlotte, NC3 days ago - ...people to join us as we power the shop local movement. If you believe in community, come join ours. About the Role The Workplace Experience Manager is the primary owner of the London office experience and provides dedicated executive support to Faire's Regional GM for...For contractorsWork at officeLocal areaRemote workMonday to FridayFlexible hours3 days per week
Faire Inc
London, KY3 days ago $50 - $60 per hour
...and strategic leader to oversee global workplace operations, programs, and employee engagement... ..., workplace programs, and events, while managing vendor relationships and collaborating... ...Collaboration Align workplace experience with company culture and brand Partner...Contract workTemporary workWork at officeLocal areaRemote work$85k - $110k
A technology company in Los Angeles is seeking a Senior Workplace Experience Lead to oversee daily operations and improve employee experience at its Santa Monica HQ. You will manage budgets, vendor relationships, and create a vibrant workplace culture. The role requires...Work at office$160k - $196k
US AMR-Jones Lang LaSalle Americas, Inc. is seeking a Workplace Experience Lead in Newark, NJ. This role involves enhancing client service and managing workplace operations effectively while ensuring team collaboration. The ideal candidate will have over 5 years of experience...Work at office- Jones Lang LaSalle Incorporated is seeking a seasoned Workplace Facilities Manager to serve as the primary point of contact for integrated facilities management and workplace experience services for a key client account. You will oversee building systems, vendor relationships...
- SPS in Washington, D.C. is seeking a Workplace Experience Supervisor to lead front-of-house operations and provide exceptional service. This role requires a focus on creating memorable experiences for clients, ensuring smooth operations, and leading a team. The ideal candidate...
$130k - $190k
Eaton’s Corporate Sector division is currently seeking a Manager, Workplace Experience & Facilities. The expected annual salary range for this role is $130,000 - $190,000 a year. This position is also eligible for a variable incentive program. Please note the salary information...For contractorsLocal areaRelocation packageFlexible hours$70k - $90k
...Workplace Experience Manager New York, US Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth...For contractorsSeasonal workWork at officeLocal areaRemote work3 days per weekJun Group | Verve
Farmington, NY16 hours ago$121k - $132k
...find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology,... ...join our team as we help shape a brighter way forward. JLL Workplace Experience Manager Lead an exceptional white-glove workplace experience operation...Daily paidContract workFor contractorsWork at officeLocal areaImmediate startMonday to FridayDay shiftJLL
New York, NY5 days ago$80k - $100k
...We are looking for a Workplace Experience Manager to be the on-the-ground presence for our New York office across six floors. Reporting to the Workplace Experience Lead, this role is responsible for creating a welcoming, polished, and highly functional office experience...Contract workTemporary workWork experience placementWork at officeA24
New York, NY4 days ago$80k - $100k
...Overview Our Workplace Experience Team is expanding, and we're seeking a proactive Workplace Experience Manager who will further our ‘people-first’ culture. This person will help manage the New York office's daily operations and enhance the overall office experience....Full timeWork at officeFlexible hoursSigma
New York, NY4 days ago$86k - $145k
...At Hubble Network, smooth processes and systems are key to our success. We're looking for a resilient, high-ownership Workplace Experience Manager to ensure our HQ and our Warehouse/Lab run seamlessly and to continuously elevate the standard of what our workplace looks...Permanent employmentContract workFor contractorsWork at officeImmediate startHubble Network
Seattle, WA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Workplace Experience Manager. Be the first to apply!
- bilingual manager United States
- resident self storage manager United States
- rn manager United States
- oncology manager United States
- physical therapist manager United States
- lot manager United States
- senior manager pmo United States
- impact manager United States
- incentive manager United States
- government affairs manager United States