Patient Coordinator

Well Balanced Body is a high-end integrative wellness center dedicated to helping people reconnect with their body’s wisdom through holistic, science-backed, and intuitive care. Our services include chiropractic care, massage therapy, functional medicine, therapeutic movement, light therapy, and more — all under one roof, designed to support lasting healing. Locations: Placeville (hiring in December or January 2026) Position Type Full Time Position Available About the Role As a patient coordinator, you are the patient’s guide through their healing journey. You’ll assist providers with clinical tasks, prepare and support patients during treatments, and ensure every person who walks through our doors feels welcome, cared for, and guided toward better health. You’ll also play a key role in patient retention and growth, introducing wellness “elevations” that enhance results and keep patients engaged in their care. Qualifications Medical Assistant certification or equivalent experience required. Strong interpersonal skills — warm, professional, and empathetic. Sales confidence — comfortable guiding patients toward services that benefit them. Possesses strong assistant skills with a natural ability to support both doctors and patients, ensuring that every aspect of care is delivered to the highest standard. Highly computer savvy — able to learn new systems quickly & flow through EHR with ease Organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Strong communication and interpersonal skills Passion for holistic, integrative wellness Ability to work collaboratively within a care team Responsibitilies Clinical & Treatment Support Room patients, clean and prepare treatment rooms before each visit. Take vitals, posture pictures, and support with examinations. Prepare patients for therapies such as light therapy and kinesiology taping. Assist providers with clinical needs and accurate documentation in the EHR. Meet & exceed Key Performance Indicators for the role Patient Experience & Journey Management Provide Complimentary Consultations and guide the patient on their next steps as a new patient of our facility Welcome patients warmly and guide them through each step of their visit. Manage care checkpoints (progress evaluations, care plan reviews, milestones). Provide education and reinforce provider recommendations to improve compliance. Ensure a seamless, positive patient flow throughout the wellness center. Confidently offer and explain elevations to their care(additional therapies, supplements, or services that enhance results). Encourage re-bookings, follow-ups, and care plan adherence to optimize healing. Monitor patient satisfaction, address concerns, and ensure a five-star experience. Use EHR (jane app), scheduling, and communication platforms with accuracy and efficiency. Capture posture images, progress data, and treatment notes digitally. Assist with patient communication, including reminders, follow-ups, and reactivations. Collaborate with other team members to ensure care is connected across disciplines Maintain accurate session notes and uphold professional standards Contribute to creating a supportive, healing-centered environment What we Offer Opportunity for career growth within the company Collaborative, supportive team environment Play a vital role in helping patients transform their health and lives. Beautiful, calming wellness center designed for both patients and providers Opportunities for ongoing professional growth and mentorship Enjoy a positive, growth-minded environment where your ideas matter. Opportunity to work at the intersection of clinical care and patient experience. Paid vacations 401k Complimentary health care provided from our list of services #J-18808-Ljbffr Well Balanced Body