Senior SAP Client Partner - AI for Retail/CPG Transformation

ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation. ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%. With this strong growth momentum, ITC Infotech is now embarking on its next journey, known as 'Next Orbit,' with the ambitious goal of reaching $1 billion in annual revenue within the next four years. The Americas region is a critical part of this charter and is expected to increase its contribution to total revenue from the current 35% to a range of 40% to 50%. CPG and Manufacturing is a key vertical for the group and ITC Infotech with BFSI, Retail, Travel, Transportation & Hospitality being others. This pivotal role within our sales organization focuses on expanding ITC Infotech’s footprint in the one of our key strategic accounts in the US. The successful candidate will be responsible for account-level revenue growth, client satisfaction, and commercial governance by applying industry context to client-specific execution. The individual will be responsible for identifying and securing new business opportunities The ideal candidate will possess deep Retail & CPG industry knowledge, will have a background in SAP-led engagements and AI-led Transformation. Job Description: Senior Client Partner – SAP (Retail / CPG | AI-led Transformation) Role Overview Drive strategic growth of SAP-led engagements within Retail & CPG accounts, combining SAP transformation + Data/AI + Platform-led delivery to unlock measurable business value (cost, speed, revenue). What You Will Own Build deep CXO relationships (CIO, CFO, Supply Chain, Merchandising) Identify and close large, multi-year transformation deals ($5M–$25M+) Position SAP as a business transformation lever (not just implementation) Drive cross-sell of Data, AI, Cloud, and Platform capabilities Expand accounts through consumption-led / outcome-based models How You Will Differentiate Bring AI-first, platform-led POV (automation, SDLC acceleration, cost optimization) Lead with value hypotheses (e.g., inventory reduction, forecast accuracy, cloud cost takeout) Use industry context (Retail / CPG) — demand sensing, supply chain agility, trend-to-store acceleration What We Are Looking For 12–18+ years in SAP consulting/services with strong sales ownership Proven track record of growing strategic accounts ($10M+) Experience in S/4HANA + Supply Chain (IBP/EWM) transformations Ability to connect business strategy → SAP roadmap → measurable impact Success Metrics Net Revenue Growth (NRR) & Account Expansion SAP + AI / Data cross-sell penetration Executive trust & long-term partnerships #J-18808-Ljbffr ITC Infotech