Document Processing Clerk

Digital Support Specialist I

Join our team as a Digital Support Specialist and play an important role in keeping business operations moving. As a team member you will help process incoming mail, route critical documents, and support accurate, timely handling of policy and claim correspondence across multiple lines of business.

What You Will Do

• Research and route incoming mail, documents, and payments to the appropriate business areas
• Prepare, scan, index, and digitize incoming mail with accuracy and attention to detail, coding appropriately
• Maintain productivity and image quality standards to support service expectations
• Assist with tracking priority mail, packages, and related documentation
• Support the team in a fast-paced environment with changing daily volumes
• Requires frequent walking and standing throughout the workday

What We Are Looking For

If you are organized, dependable, and enjoy working in a structured, team-focused environment, this could be a great opportunity to grow your career.

• High school diploma or equivalent
• One + years of relevant experience
• Strong attention to detail, focus, and ability to work efficiently
• Administrative, mail processing, teller, or similar experience valuable
• A team-oriented and adaptable approach to supporting daily operations

Additional Information

Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.

This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.

American National offers a comprehensive benefits package supporting employees' health, financial security, and well-being, including multiple medical plan options, dental and vision coverage, basic life insurance, and health savings accounts. Employees are automatically enrolled in a company-funded 401(k) plan, receive paid time off and holidays, and work in an inclusive, people-first culture that values flexibility, work-life balance, professional growth, and a casual dress environment.

American National is a financially strong and stable insurance organization with a legacy of trust and impact dating back to 1905. We're committed to supporting our employees as they build meaningful careers while helping protect what matters most to our customers and communities. Guided by our core values- Financial Strength, Integrity, Respect, Service, and Teamwork (FIRST)- we foster a collaborative, people-centered workplace where individuals are encouraged to grow, contribute, and make a difference today and for the future.

American National's recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account.

American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.