STAFF ASSISTANT I/COMMUNITY PROGRAMS

Department Contact Yolanda Ramos, Exam Analyst Position/Program Information DEPARTMENT OF HEALTH SERVICES EXAM NUMBER Y0907A - EA TYPE OF RECRUITMENT Open Competitive - EMERGENCY FILING DATES January 30, 2025, at 12:00 P.M. (PT) This examination will remain open until the needs of the services are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Health Services Community Programs (Housing for Health for Homelessness) and Office of Diversion and Reentry are seeking qualified candidates to fill emergency Staff Assistant I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before your initial work period ends, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Staff Assistant I . About Los Angeles County Department Of Health Services The Los Angeles County Department of Health Services (DHS) is the second-largest municipal health system in the nation. Through its integrated system of 23 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for over 500,000 unique patients, employs over 23,000 staff, and has an annual budget of over $8.4 billion. For additional information regarding DHS please visit Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. Mission To advance the health of our patients and our communities by providing extraordinary care. Definition Has responsibility for the housekeeping and record keeping functions and conducts administrative studies of internal operations and procedures as an assistant to the manager of a line operation in a County department. Classification Standards Positions allocable to this class work for managers of line organizations of County departments and perform assignments that are heavily oriented toward coordination and liaison activities related to clerical supervision, procurement, procedures, report preparation and records maintenance, and intradepartmental services; the consequences of action are generally restricted to the operating unit served. Essential Job Functions Analyzes and makes recommendations to the unit manager for the resolution of problems of work procedure and space allocation; and may participate in the implementation of changes resulting from recommendations. Prepares reports and projections of workload and staffing for the manager of the unit. Coordinates and resolves problems between the unit served and departmental housekeeping, payroll, personnel, and reproduction services. Has responsibility for evaluating, ordering maintaining, loaning, and inventorying supplies and equipment, and for resolving procurement problems with the departmental supply officer. Supervises clerical personnel with responsibility for assigning and reviewing work, orientation, training, development and evaluation of work performance. Requirements MINIMUM REQUIREMENTS: One Year's Experience In Either a staff capacity* analyzing and making recommendations to administration for the solution of problems of organization, procedure, program, budget, or personnel -OR- a highly responsible secretarial capacity** -OR- a responsible supervisory clerical capacity.*** Special Requirements Information In the County of Los Angeles, staff capacity is defined as: Work in an advisory capacity to line' managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as the solution of problems of organization, procedure, program, budget, or personnel for accomplishing work objectives. Work under the general supervision of the line or division manager. In the County of Los Angeles, highly responsible secretarial capacity is defined as: functioning as secretary to either (1) the head of a major section in a large and complex County department, (2) the head of a minor section in Health Services, or (3) the head of a major unit in either (a) a department headed by an elected official of the County of Los Angeles, (b) a department headed by an appointed official who provides immediate advisory services to the Board of Supervisors, or (c) the Department of the Public Defender. In the County of Los Angeles, a responsible supervisory clerical capacity is defined as: supervising a large number of employees performing general and specialized office clerical work or a smaller number performing more diversified and difficult duties. YOU MUST MEET THE ABOVE REQUIREMENT(S) IN ORDER TO BE APPOINTED TO FILL ANY VACANCY RELATED TO THIS RECRUITMENT PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. No Out-of-Class experience or Verification of Experience Letters (VOEL) will be accepted. Additional Information Our Assessment Process Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. ELIGIBILITY INFORMATION: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Vacancy Information The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (Housing for Health for Homelessness). Available Shift Appointees may be required to work any shift, including evenings, nights, weekends and holidays. Application And Filing Information Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add View email address on click.appcast.io, as well as View email address on click.appcast.io, and View email address on click.appcast.io to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com Plan to submit your online application in a timely manner, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Computer And Internet Access At Public Libraries For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. No Sharing Of User Id, E-mail, And Password All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Fair Chance Initiative The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, And Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Yolanda Ramos, Exam Analyst View email address on click.appcast.io ADA COORDINATOR PHONE: View phone number on click.appcast.io CALIFORNIA RELAY SERVICES PHONE: View phone number on click.appcast.io COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting. Equal Employment Opportunity/Non-Discrimination Statement The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: Testing Accommodations For Applicants The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: Fair Chance The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Employment Eligibility Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Career PathFinder Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at Veteran’s Credit Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions. For more information on veteran’s credit, please visit: Revised September 2025 For detailed information, please click here 01 This Supplemental Questionnaire (SQ) is to be completed by all applicants for this examination. The information you provide on your application and on this Supplemental Questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Please read each question carefully and be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application, from your resume, and/or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response, therefore, using such statements will also result in your application being rejected as INCOMPLETE. You certify that the information provided is accurate, and you are aware that the information on the application, attachments, and Supplemental Questionnaire is subject to verification at any time during the examination and hiring process. You also understand that any false statements may result in disqualification or dismissal. I understand the above information and instructions. Yes No 02 The position works directly with individuals experiencing homelessness. I understand and am willing to perform all necessary work duties. 03 Please describe your experience in a staff capacity analyzing and making recommendations for the solution of problems of organization, procedure, program, budget, or personnel. Please include the following information as reflected on your application: Name and Address of Employer: Position Title Held: Name and Contact Information of Supervisor: Date(s) related to the above experience: Date From (MM/DD/YYYY), – Date To (MM/DD/YYYY) Hours Worked per Week: Description of Experience: If you have no experience in an area of responsibility, indicate "N/A." Comments such as "see resume" will not be considered as a response. Failure to provide ALL the requested information above may result in disqualification of your application. REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience. 04 Please describe your experience in a highly responsible secretarial capacity. Please include the following information as reflected on your application: Name and Address of Employer: Position Title Held: Name and Contact Information of Supervisor: Date(s) related to the above experience: Date From (MM/DD/YYYY), – Date To (MM/DD/YYYY) Hours Worked per Week: Description of Experience: If you have no experience in an area of responsibility, indicate "N/A." Comments such as "see resume" will not be considered as a response. Failure to provide ALL the requested information above may result in disqualification of your application. REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience. 05 Please describe your experience in a responsible supervisory clerical capacity. Please include the following information as reflected on your application: Name and Address of Employer: Position Title Held: Name and Contact Information of Supervisor: Date(s) related to the above experience: Date From (MM/DD/YYYY), – Date To (MM/DD/YYYY) Hours Worked per Week: Description of Experience: If you have no experience in an area of responsibility, indicate "N/A." Comments such as "see resume" will not be considered as a response. Failure to provide ALL the requested information above may result in disqualification of your application. REPEAT FORMAT FOR EACH EMPLOYER in which you gained this experience. 06 The below information will be captured and used to withhold applicants from the eligible list when appropriate. Do you hold permanent County of Los Angeles status with this payroll title? Yes No Required Question #J-18808-Ljbffr County of Los Angeles