National Director Workers' Compensation & API

Role Description

As the National Dir Workers’ Compensation and API, you will lead the development and execution of a scalable, enterprise-wide workers’ compensation (WC), auto (A), and personal injury (PI) channel strategy. This is a leadership role responsible for accelerating growth and margin performance across ATI Physical Therapy's WC and API segments by:

• Strengthening national account capabilities
• Enhancing market-level execution
• Expanding differentiated access channels

You will partner closely with field leadership, clinical operations, and sales to build a more coordinated, outcomes-driven WC platform, positioning ATI as a preferred partner to employers, payers, TPAs, brokers, and strategic partnerships. Reporting directly to senior leadership, you will play a critical role in shaping ATI’s long-term WC/API go-to-market approach and ensuring consistent execution across all markets. This is a leadership role with direct and indirect reports, and it is a fully remote position for US-based employees, including up to 30% travel across ATI's nationwide footprint.

Responsibilities

• National Strategy & Market Development
  • Define and lead ATI’s enterprise WC strategy, aligned to growth, margin expansion, and market differentiation.
  • Develop a cohesive go-to-market model across national, regional, and local WC channels.
  • Identify and scale differentiated access points (employers, TPAs, brokers, early intervention, and legal community pathways).
  • Establish ATI’s positioning around outcomes, speed to RTW, and clinical quality across all three verticals.
• Network & Account Management Strategy
  • Build and operationalize a best-in-class network account management model.
  • Lead strategy for national and regional WC payer/TPA relationships, including contracting approach, performance expectations, and value articulation.
  • Design and implement preferred provider frameworks, including service level agreements (SLAs), access standards, and reporting capabilities.
  • Expand ATI’s ability to drive direct relationships and influence referral pathways through strategic partnerships.
• Field Enablement & Market Execution
  • Provide strategic direction and oversight for local WC/API business planning and execution across regions and districts.
  • Partner with Business Development (BDM), Clinical Directors, and Operations leaders to ensure consistent execution of channel growth initiatives.
  • Establish clear roles, accountability, and coordination across clinical and field teams.
  • Support development of micro-network strategies in priority markets.
• Performance Management & Analytics
  • Define and track key performance indicators including days to first visit, visits per claim, RTW timelines and outcomes, and re-injury rates.
  • Partner with analytics and clinical ops to build transparent reporting and insights for internal teams and external partners.
  • Use data to drive continuous improvement and differentiate ATI’s value proposition across all three channels.
• Cross-Functional Leadership
  • Collaborate with Clinical Operations to ensure standardized protocols, documentation, and training aligned to best practices.
  • Partner with Marketing to strengthen ATI’s value story and employer-facing messaging.
  • Partner with Compliance and Legal to ensure adherence to state-specific laws and regulations.
  • Influence digital and access strategies, including front door and scheduling capabilities, to improve patient and partner experience.
  • Work with back office ATI teams (RCM, AMT, Case Management, Payer Relations) to ensure strategy can be delivered and Accounts are supported.

Qualifications

• Minimum Education
  • Required: Bachelor’s degree in Business, Healthcare Administration, or related field
  • Preferred: Master’s degree (MBA, MHA, or related field)
• Minimum Experience
  • Required: 10+ years of experience in Workers’ Compensation, healthcare services, or managed care
  • Experience in network management, payer/TPA relationships, and contracting strategy
  • Strong understanding of WC claims lifecycle, RTW dynamics, and employer expectations
  • Experience leading cross-functional teams in a matrixed environment
  • Data-driven, with experience leveraging performance metrics to influence outcomes
  • Preferred: Experience working in or with provider organizations and MSK/rehabilitation services
  • Experience building and scaling national programs

Knowledge Skills and Abilities

• Deep understanding of WC claims lifecycle and return-to-work dynamics
• Strong expertise in network strategy, contracting, and account management
• Ability to translate data into actionable insights and performance improvement
• Proven ability to influence cross-functional stakeholders in a matrixed organization
• Strong executive communication and relationship-building skills

Licenses and Certifications

• Required: None
• Preferred: Relevant industry certifications (e.g., Workers’ Comp, Healthcare Administration)

Virtual Employee?

Yes

Salary Range

$159,306 -- $183,998

Location/Org Data : Dept Number

CORPIL