Senior Executive Assistant

About the Role This role supports our Executive Vice President of Cloud Engineering & Support. The Senior Executive Assistant will provide critical administrative support to the EVP and Executive Leadership team, ensuring that the EVP’s time is optimized, day‑to‑day processes run smoothly, and key projects are well‑coordinated. Responsibilities Plan and manage all internal events, such as leadership offsites, portfolio/business reviews, or meetings that involve senior leadership, ensuring logistical details are handled seamlessly. Proactively handle all administrative tasks such as managing schedules, handling communications, and organizing internal and external meetings. Maintain consistent communication with all stakeholders to ensure that key tasks are completed and deadlines are met without disruption. Help in the preparation and coordination of materials for meetings, presentations, and reports. Manage and track ongoing projects, ensuring deadlines are met and relevant materials are prepared. Act as a liaison between different departments to ensure alignment and timely execution of initiatives. Manage Expense Reports: Oversee the submission and processing of the Executive’s expense reports via Concur, ensuring accuracy and timely approvals. Qualifications 10+ years’ experience supporting SVP+ and Executive team. Highly organized with exceptional communication skills and ability to manage a variety of high‑priority projects from multiple management and professional levels. Ability to manage multiple tasks simultaneously and prioritize effectively across multiple channels: email, Teams, in‑person engagements. Desire to grow and take on your own projects. Excellent communication skills, both verbal and written. High level of discretion and the ability to handle confidential information. Proactive problem‑solving skills and the ability to think ahead to anticipate needs. Professional demeanor and soft skills. Proficient in Zoom, Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Loop), and Concur. Benefits For positions in this location, we offer a base pay of $126,800 - $221,900, plus equity (when applicable), variable/incentive compensation and benefits. We also offer health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact View email address on click.appcast.io for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. #J-18808-Ljbffr