Accounts Receivable and Collections Associate
Aerzen
Accounts Receivable & Collections Associate
Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.
Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals.
The Accounts Receivable & Collections Associate will be an important member of the Accounting & Finance team, responsible for maintaining customer accounts within the ERP database, distributing customer invoicing and helping the company collect all outstanding Accounts Receivable invoices, including overdue payments, from customers. This role will support departmental initiatives focused on process improvements and gaining efficiency, while maintaining a constant focus on supporting the growing customer base.
Essential Functions & Responsibilities:
- Communicate directly with customers to send outstanding invoices, credit memos, account statements and collection notices.
- Actively contact customer accounts with the goal of timely collection of Accounts Receivables to minimize delinquent balances and reduce Days Sales Outstanding (DSO).
- Interact directly with customers to identify root causes of problems impacting payment of invoices, and work with internal stakeholders to resolve those problems in a timely manner.
- Work with supervisor/team members to decide on best course of action to resolve customer payment issues and drive collection of past due balances, while maintaining professional demeanor in all customer and internal communications.
- Maintain records of customer interactions within ERP system to track progress on collection efforts and for future reference in credit decisions.
- Update ERP database with customer information changes, including but not limited to contacts, addresses, credit term revisions, tax information, etc.
- Assist in the preparation of account reconciliations and internal reporting for month-end closing process.
- Identify areas for continuous improvements in departmental functions; assist in the implementation of process improvements.
- Cross train on other Finance department functions and assist on miscellaneous projects as assigned.
Position Qualifications:
Education: High School Diploma Required
Experience (yrs): 1 to 3 years related experience in general accounting and/or collections
Software/Applications: Laptop, Docking Station, VPN, Access, Scanner, Dual Monitors and Desk
Other:
- Proficiency in Excel, Word, and Outlook required; Microsoft Navision preferred
- Telecommuting: with Manager's approval after completion of onboarding
- Flexible Work Schedule: with Manager's approval
- Ability and motivation to solve problems
- Ability to work independently with strong time management skills
- Ability to work in a team environment and collaborate with other departments
- Ability to travel up to 5%
Aerzen USA was founded in 1983 and is a wholly owned subsidiary of Aerzener Maschinenfabrik GmbH, a recognized world leader in the production of rotary positive displacement machines since 1868. Aerzen USA is headquartered in Coatesville, PA, with multiple offices and service centers throughout the United States. Aerzen USA designs and manufactures positive displacement blowers, hybrid blowers, screw compressors, and high-speed turbo blowers with installations around the world. The company specializes in wastewater treatment aeration, pneumatic conveying of bulk materials, and process gas conveying with high-efficiency equipment and world-class product service and support.
Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. Aerzen USA ensures that all persons are entitled to equal employment opportunity without regard to race, color, gender, gender identity, sexual orientation, pregnancy, age, national origin, religion, marital status, ancestry, disability, veteran's status, and any other characteristic protected under applicable federal, state, or local laws. All employment decisions and actions are based on merit and made without regard to any characteristic protected by state, federal or local law.
All offers of employment at Aerzen USA Corp are contingent upon clear results of a thorough background check. In compliance with the Drug-Free Workplace Act of 1988, Aerzen USA Corp has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Aerzen employees and to the security of the company's equipment and facilities. For these reasons, Aerzen USA Corp is committed to the elimination of drug and alcohol use and misuse in the workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including termination of employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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