Administrative Support Specialist

Administrative Support SpecialistOwn Your Future at PsomasJoin a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact.Psomas is seeking an Administrative Support Specialist to join our team and assist with a high volume of customer inquiries, image review, data entry, document processing, and administrative tasks.This is a temporary - full-time, onsite position based in Long Beach, CA.Why PsomasShared Success: An ownership culture that rewards long-term thinking and doing what's right.Meaningful Work: Contribute to projects and programs that support the communities we serve.Collaborative Environment: Work alongside experienced professionals in a supportive team environment.Professional Experience: Gain hands-on experience in customer service, administrative support, data entry, image review, and document processing.What You'll DoAs an Administrative Support Specialist, you will assist with daily administrative and customer service activities.Image Review: Review images and determine whether they are clear, legible, and usable according to established procedures.Customer Service & Call Support: Respond to a high volume of customer inquiries and provide professional, courteous assistance.Data Entry: Enter, update, and maintain information in various software applications and databases.Document Processing: Review, organize, and process documents while maintaining accuracy and attention to detail.Issue Resolution: Communicate with customers and internal teams to help resolve questions and issues.Systems & Technology: Utilize Microsoft Office Suite and various software applications and web-based programs to complete daily tasks.Confidential Information: Handle privacy-sensitive information responsibly and follow established procedures for protecting confidential data.High-Volume Processing: Work efficiently and accurately while reviewing a high volume of information and completing time-sensitive tasks.Required QualificationsHigh school diploma or equivalent requiredMust successfully pass a Department of Justice (DOJ) and Homeland Security Live Scan background checkPrevious administrative, customer service, data entry, call center, or related experience preferredProficiency with Microsoft Office SuiteStrong attention to detail and accuracyAbility to remain focused and alert while performing repetitive, detail-oriented workAbility to handle a high volume of calls, information, and administrative tasksStrong verbal and written communication skillsAbility to learn and navigate multiple software applications and web-based systemsAbility to maintain confidentiality and follow established proceduresReliable and able to work a consistent full-time schedule onsitePositive, professional attitude and strong work ethicAbility to work independently while also collaborating with team membersCompensation & BenefitsHourly Range: $25.00 - $35.00 per hour (commensurate with experience)Total Rewards: Employee Ownership, 401k with Employer Match, Training + Development, and Sick Pay in accordance with state and federal lawsOur Hiring ApproachOur recruiting team reviews every application personally and will keep candidates informed throughout the process. If a candidate's background aligns with what we need, we'll reach out to discuss next steps.Equal Opportunity EmployerWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.