Accounts Receivable Specialist
$26 - $28 per hourFull-time
LHH
Accounts Receivable Specialist | Charlotte, NC
- Hybrid, 3 days onsite, 2 days work from home
- $26/hour - $28/hour
We are seeking an experienced Accounts Receivable Specialist to join a growing accounting team. This is a full-time opportunity for someone who thrives in a high-volume B2B collections environment and is comfortable taking ownership of a large customer portfolio.
The ideal candidate is a confident, proactive collector who is comfortable picking up the phone, managing competing priorities, and driving collections against a monthly cash goal while maintaining strong customer relationships.
Key Responsibilities
- Manage a large portfolio of commercial B2B accounts
- Perform proactive, phone-first collection outreach on past-due balances
- Work toward defined monthly cash collection goals
- Review A/R aging and prioritize collection activity based on balance, delinquency, and risk
- Research and resolve customer disputes, deductions, short pays, and payment discrepancies
- Navigate and maintain customer Accounts Payable portals for invoice submission, status updates, documentation, and payment research
- Investigate delayed or rejected invoices and work with customers to resolve issues preventing payment
- Follow up consistently on payment commitments and outstanding balances
- Maintain detailed collection notes and documentation
- Reconcile customer accounts and identify unapplied or incorrectly applied payments
- Partner with Billing, Cash Applications, Sales, Customer Service, and other internal teams to resolve account issues
- Escalate high-risk or significantly past-due accounts when appropriate
- Assist with month-end A/R reporting and reconciliation activities
Qualifications
- 2+ years of Accounts Receivable and B2B commercial collections experience
- Demonstrated experience managing a large book of customer accounts
- Comfortable with high-volume outbound phone collections
- Experience working toward monthly cash collection targets
- Strong understanding of A/R aging and account reconciliation
- Hands-on experience resolving disputes, deductions and short payments
- Experience working within customer AP/vendor portals
- Strong Excel skills
- Experience with an ERP such as SAP, Oracle, NetSuite, Microsoft Dynamics, or a similar platform preferred
- Excellent written and verbal communication skills
Vacancy posted 6 hours ago
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