Administrative Assistant, Call Center

Mad City Windows and Baths , a company backed by Renuity, is hiring an Administrative Assistant to join our team at our Madison, WI Call Center! If you are dedicated and hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join one of the fastest growing remodeling companies in the United States!

What Can We Offer You:

• Competitive base pay of $20.00/hr per hour commensurate with experience and skills

• Full or part time opportunity - up to 32 hours per week available

• Work with a team of talented, professional, and fun individuals who enjoy what they do

• Represent high quality products with the leading professionals in the industry

What You’ll Do:

• Utilize our CRM to assign customer appointments to sales advisors

• Organize and relay schedule availability to team members

• Assist with planning and set up of on-site activities for employees

• Process time off requests for call center and sales employees

• Assist with maintaining tracking of customer review systems

• Maintain general call center records

What You’ll Bring:

• Excellent attention to detail

• Proficient knowledge of CRM systems

• Excellent computer skills including advanced knowledge of MS Office

• Ability to prioritize to meet deadlines.

• Strong planning and organizational skills

• Ability to work well independently, with the call center team, and across the organization.

• Ability to multi-task and prioritize consistently to meet deadlines.

• Effective corporate communication skills.

Who We Are:

Mad City Windows and Baths is one of the fastest-growing remodeling companies in the USA that is rapidly expanding its services across the USA. With offices already established in many different states, and more opening each quarter, we are dedicated to helping families throughout the Midwest and southern territories! Please refer to our website for a list of all the active territories.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact View email address on us.fitly.work.

If you have a question regarding your application, please contact View email address on us.fitly.work

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