Clinical Specialist I, CPT - San Francisco, CA

Clinical Specialist I, CPT – San Francisco, CA Job family: Support Services Division: NM Neuromodulation Location: United States>California : Remote Responsibilities Provides technical, clinical, and programming assistance, primarily in support of 1–2 Territory Manager(s). Assists Territory Managers in after‑hours call support and activities. Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers. Proficient in complex programming and case support. Works seamlessly with Territory Manager(s) allowing them increased selling time. Fosters high‑trust relationships with customers, including the regional team members. Begins to conduct PCP work and educational in‑services, as directed. Contact, visit, and engage clients and potential clients in the Company’s products and address any client questions and concerns, as directed by the sales manager. Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in‑services, and technical troubleshooting. Develops and maintains an in‑depth knowledge of assigned accounts and customers, including competitor activity. Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. Collects and studies information about new and existing products and monitors competitor sales, prices, and products. Provides feedback to providers both within and outside the operating room setting on directions for use specific to implantable devices. Attends trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. Uses clinical expertise to identify customer training and in‑service needs with the goal of increasing customer usage, comfort, and understanding of all Abbott Chronic Pain Therapies product line. Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Provides sales support, clinical in‑services, training, and guidance to current or potential customers. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Travels 25% within assigned region and/or outside assigned region. Qualifications Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience. 1–2 years’ work experience; strong preference collaborating with patients in clinical setting. Ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space. Strong clinical skills. Excellent organizational, time‑management, and prioritizing skills. Excellent interpersonal verbal, written, and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization. Capability to build strong working relationships with internal/external customers. Capability to work on an unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and/or delays. Accustomed to tight deadlines and managing multiple tasks. Strong sense of urgency. Ability to work in a highly matrixed and geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast‑paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Strong verbal and written communications. Multitasks, prioritizes, and meets deadlines in a timely manner. Capable of engaging customers in selling conversations as needed and as directed by Territory Manager. Preferred Qualifications Patient interaction experience within health‑care related environment (Physical Therapy, medical product sales, RN, LPN). Experience working in a broader enterprise/cross‑division business unit model preferred. 1–3 years’ experience with Abbott, or in a similar spinal cord stimulation (SCS) setting or with another implantable medical device company. Base pay: $61,300.00 – $122,700.00 (in specific locations, the pay range may vary) Abbott is an Equal Opportunity Employer, committed to employee diversity. Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law – English: – Español: #J-18808-Ljbffr Abbott Laboratories