Head Stocker

Head Stocker

The Head Stocker is responsible for leading the stocking team and ensuring the sales floor and backroom are fully stocked, organized, and maintained to company standards. This role oversees product replenishment, supports inventory control, and drives efficient execution to ensure the store is ready for customers at all times.

Key Responsibilities

• Lead all stocking activities including unloading, breaking down, and stocking deliveries
• Ensure shelves are consistently full, faced, and organized according to company standards
• Execute planograms, resets, and promotional displays accurately
• Maintain clean and properly organized aisles, displays, and backroom areas

Leadership & Team Management

• Supervise, train, and coach stockers to meet productivity and quality expectations
• Assign daily tasks and monitor completion to ensure workload is finished on time
• Promote a team-focused environment centered on accountability and efficiency
• Act as a key contact for store leadership regarding stocking operations

Inventory & Backroom Organization

• Ensure accurate product rotation and proper placement of inventory (FIFO)
• Maintain an organized backroom for efficient product flow and accessibility
• Identify out-of-stocks, overstocks, and potential shrink issues
• Assist with inventory counts and reconciliation processes

Operational Efficiency

• Monitor productivity and adjust workflow or staffing to meet goals
• Ensure all deliveries are processed quickly and accurately
• Support continuous improvement in stocking procedures and efficiency

Safety & Compliance

• Enforce all safety policies, including proper equipment use (pallet jacks, carts, etc.)
• Maintain a clean and hazard-free work environment
• Follow all company policies and operational procedures

Qualifications

• High school diploma or equivalent preferred
• Previous stocking or grocery experience required
• Leadership or supervisory experience preferred
• Strong organizational, communication, and time management skills
• Ability to work in a fast-paced, physically demanding environment

Physical Requirements

• Ability to lift and carry up to 50 lbs
• Frequent standing, walking, bending, and reaching
• Ability to perform repetitive physical tasks for extended periods

Work Environment

• Fast-paced retail setting
• May include early mornings, evenings, or overnight shifts
• Flexible scheduling including weekends and holidays

Success Factors

• Strong leadership and accountability
• High level of organization and attention to detail
• Ability to meet deadlines and drive productivity
• Commitment to store presentation and operational excellence