Creator Partnerships Manager

Role Description

We’re hiring a Creator Partnerships Manager to lead the strategic management and growth of our top-earning creators. You’ll be the primary relationship owner for a portfolio of creators — a trusted partner who maximizes their earnings, deepens their engagement, and champions their needs across the company.

This role blends high-touch partnership with scalable strategy. You’ll deliver best-in-class support and guidance while working closely with our Brand, Influencer, Product, and Data teams to meet creators’ current and future needs. Above all, you’ll represent the voice of the creator. It’s a great opportunity to join a fast-growing company at a pivotal moment in our growth.

What You'll Do

• Own strategic creator partnerships.
• Manage and grow a portfolio of top-tier influencers and creators, anticipating their needs and building for long-term retention and success.
• Drive performance and growth.
• Analyze creator performance data and deliver actionable recommendations to grow earnings.
• Build reporting and operational resources that support both strategic planning and day-to-day execution.
• Collaborate cross-functionally.
• Partner with Brand, Influencer, Product, and Data teams to make sure creator needs are reflected in what we build and how we operate.
• Be the voice of the creator.
• Advocate for creators across departments and build feedback loops between creators and Product, ensuring the roadmap solves for real creator pain points.
• Own retention metrics.
• Take ownership of the numbers that define success, including monthly active creators, earnings growth, and creator NPS.

Qualifications

• 4–6 years of experience in customer success, account management, or creator/influencer/partnership roles.
• A proven track record managing and growing high-profile accounts or creator/influencer or publisher relationships.
• Working knowledge of affiliate networks, creator platforms, and social platforms.
• Familiarity with AI and automation tools, and a genuine desire to expand how you use them.
• Strong written, verbal, and presentation skills — you can influence and guide top-tier accounts.
• Experience with Mailchimp, HubSpot, Claude, Looker is a plus.

Requirements

• Relationship-driven: Warm and relationship driven, the person creators want to hear from.
• Builds trust quickly and anticipates creator needs.
• Balances fierce advocacy for the creator with what’s right for the business.
• Fiercely Independent: Entrepreneurial, and eager to grow within the role and the company.
• An effective communicator in a remote environment, comfortable working independently with minimal supervision.
• Thrives in a fast-paced startup and enjoys wearing many hats.
• Brings mature, measured judgment and solves problems on your own.
• Goals-driven: Deadline-driven and composed under pressure.
• Highly organized with strong attention to detail.
• Analytical, and energized by reaching and exceeding revenue goals.
• Fluent in KPIs and the business metrics that measure success.
• Always spotting new opportunities and new brands to connect with.
• A Fast Learner: Genuinely interested in digital marketing and e-commerce, and up to speed on the latest trends.
• Comfortable with, and excited by, new and emerging technology and media channels.

Compensation

Our overall compensation and rewards package includes base pay, bonus or commission, and a variety of benefits. Base pay is determined within a range that allows you the opportunity to progress as you grow and develop within a role. The anticipated annualized salary range for this role is $80,000-$100,000 (this range may be modified in the future based on changing market conditions). Your initial base pay will be determined based on several factors, including demonstrated skills, relevant education or training, experience, qualifications, travel requirements, and job location.

Benefits

• Health Benefits: We offer medical, dental, vision, life, and short-term and long-term disability insurance.
• 401K: Eligible on your first day of employment.
• Super Flex Time: Run errands as needed, just get your stuff done.
• Unlimited Vacation: Take time to unwind with unlimited PTO, plus an office closure between Christmas and New Year’s.
• Generous Parental Leave Program: 12 weeks of paid pregnancy disability and baby bonding leave, as well as 4 weeks of paid paternity leave.
• WFH Office: Home office stipend and internet dollars to set you up for success.
• Events: Happy hours, team bonding budgets and culture events (even while remote!) and an annual company offsite.