President of Brokerage Operations

Job Description

Job Description

President of Brokerage Operations

Location: Ferndale, MI

Industry: Freight Brokerage / Transportation / Logistics

Job Category: Executive Leadership / Brokerage Operations

Compensation Range: $90,000 – $140,000 base + monthly commission

Job Type: Full-Time, 100% Onsite, Monday–Friday

About the Opportunity

A growing transportation and logistics organization is seeking a President of Brokerage Operations to lead its freight brokerage business from its Ferndale, MI location.

This is a senior operational leadership role for someone who understands freight brokerage from both the commercial and operational sides of the business. You will be responsible for developing the team, driving performance, strengthening carrier and customer relationships, improving profitability, and helping position the brokerage operation for continued growth.

The company has been recognized as one of the region’s top workplaces and has built a culture centered around leadership, accountability, employee development, and shared success. This is not an environment where leaders simply oversee a team. The expectation is to coach, develop, challenge, and elevate the people around you while taking ownership of the overall performance of the operation.

This is an excellent opportunity for an experienced freight brokerage leader who wants meaningful influence over the direction and growth of an organization.

What You’ll Do

• Lead the overall performance and day-to-day operations of the freight brokerage organization.
• Coach, develop, and hold brokerage team members accountable for individual and team performance.
• Establish performance expectations and develop strategies to improve underperforming employees and teams.
• Own key financial and operational metrics, including revenue, gross profit, customer profitability, and overall brokerage performance.
• Support continued business development while bringing a strong understanding of how freight transportation is sold.
• Lead and participate in customer RFQ and RFP processes.
• Oversee contract pricing, rate negotiations, and commercial agreements.
• Develop carrier management and capacity strategies that support service, profitability, and customer growth.
• Evaluate customer and lane profitability and identify opportunities to improve margins.
• Build and maintain strategic relationships with customers, carriers, and internal stakeholders.
• Use TMS platforms and operational data to monitor activity, service levels, and performance.
• Establish, track, and improve brokerage KPIs.
• Help develop scalable processes and operating standards as the brokerage organization grows.
• Maintain a highly visible leadership presence with the team from the Ferndale office.

What You Bring

• Significant freight brokerage, transportation, or third-party logistics experience.
• Proven leadership experience within a freight brokerage operation.
• Experience leading, coaching, and developing high-performing teams.
• Direct experience selling freight transportation or developing transportation customers.
• Strong understanding of freight operations, carrier management, and capacity strategy.
• Experience managing RFQs and RFPs.
• Experience with freight pricing, contract negotiation, and customer agreements.
• Demonstrated ownership of revenue, gross profit, profitability, and operational KPIs.
• Experience working with a Transportation Management System (TMS).
• Strong commercial judgment with the ability to balance customer service, growth, and profitability.
• Ability to identify performance issues and coach employees toward measurable improvement.
• Strong communication, decision-making, and accountability skills.
• Willingness to work 100% onsite in Ferndale, Monday through Friday.
• Finished vehicle transportation or automotive logistics experience is a major plus.

Compensation & Benefits

• Base salary of $90,000 – $140,000, based on experience and qualifications.
• Monthly commission starting at 0.5% of commissionable monthly gross profit.
• Commission opportunity can increase up to 1.5% based on year-over-year growth metrics.
• 100% employer-paid basic HMO medical coverage for employees.
• POS and PPO medical options available, with employees paying the difference in premium.
• 50% employer-paid dependent medical coverage.
• Dental and vision coverage.
• 401(k) match up to 3%.
• Strong employee-focused culture with an emphasis on leadership development and accountability.
• Opportunity to play a major role in the continued growth of the brokerage organization.