Field Account Manager — Hearing Tech Growth & Training

Field Based Role - Pittsburgh metro area & central PA, northern WV The Account Manager is responsible for driving new business growth and expanding relationships with existing customers within the New Mexico and West Texas territory. This role partners closely with internal teams and regional leadership to ensure customers receive the right product solutions, training, and support while achieving territory sales goals. Responsibilities Conduct regular sales calls to current and prospective customers within the assigned territory Grow sales of Phonak products by developing new accounts and expanding existing relationships Promote and demonstrate new hearing technology and solutions Provide training on product fitting, fine-tuning, and software usage Partner with Regional Directors, Key Account Managers, trainers, and inside sales teams to support customer success Conduct needs assessments and recommend appropriate product solutions for customer clinics Negotiate pricing and support marketing strategies that drive customer business growth Support onboarding and training of new accounts Maintain accurate documentation of customer activity within Salesforce Manage expense reporting through Concur and ensure compliance with internal policies Represent Phonak at regional and national meetings as required Qualifications Bachelor’s degree required Master’s degree or AuD preferred Knowledge of hearing instrument technology and industry practices Previous experience assisting patients independently preferred Strong relationship‑building and customer engagement skills Experience with CRM systems and Microsoft Office tools A minimum of 200 Mb/sec download and 10 Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova. Benefits Medical, dental and vision coverage Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts, TeleHealth options 401(k) plan with company match Company paid life and AD&D insurance Additional supplemental life and AD&D coverage available Company paid Short/Long-Term Disability coverage (STD/LTD) STD/LTD Buy‑ups available Accident/Hospital Indemnity coverage Legal/ID theft assistance PTO (or sick and vacation time), floating Diversity Day, and paid holidays Paid parental bonding leave Employee Assistance Program Robust internal career growth opportunities Tuition reimbursement Hearing aid discount for employees and family Internal social recognition platform Plan rules/offerings dependent upon group Company/location This role's pay range is between $90K to $110K. The role is also commission eligible. Sonova is an equal opportunity employer. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. #J-18808-Ljbffr Sonova Group