Change Management Director

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves:Lead enterprise-wide change management initiatives as a strategic business partner driving JLL's Strategy 2030 transformation programs across our global workforce of 115,000+ individuals. You'll serve as the architect behind organizational adoption strategies, developing sophisticated influence tactics, training programs, and non-monetary incentive frameworks that accelerate transformation success. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll be instrumental in ensuring our people embrace the innovative changes that define our future. Working directly with Transformation Office teams and imperative owners while reporting to the Chief Transformation Officer, you'll operate with startup-level agility and ownership mindset to integrate human-centered change strategies across all business lines. This role requires a senior people management professional who can balance strategic thinking with hands-on execution, fostering a culture where everyone is empowered to thrive during periods of significant organizational evolution.What your day-to-day will look like:• Develop and execute comprehensive change management strategies for JLL's Strategy 2030 transformation initiatives across global business lines• Design innovative influence tactics, incentive programs, and engagement strategies that drive adoption without relying solely on compensation• Partner directly with business leaders as their strategic change advisor, operating with startup-level agility and ownership mindset• Conduct organizational readiness assessments and identify human behavior barriers to transformation adoption• Create and implement non-monetary incentive frameworks, including recognition programs, career development opportunities, and experiential rewards• Facilitate high-impact change management workshops, working sessions, and leadership offsites with cross-functional teams• Manage and develop junior change management team members, providing mentorship and strategic guidance• Analyze cultural transformation metrics and employee engagement data to track adoption progress and optimize strategies• Collaborate closely with Transformation Program Managers and imperative owners to integrate people-centered change activities into project plansRequired qualifications:• Bachelor's degree required• 7+ years of progressive people management experience in high-growth, fast-paced environments• Demonstrated success as a senior people partner or HR business partner in startup, tech, or similarly dynamic organizations• Proven track record developing and implementing change management strategies, training programs, and influence tactics• Strong experience with team management and developing junior talent• Strategic thinking with ability to design comprehensive people-centered transformation approaches• Expertise in human behavior analysis and organizational psychology applications• Strong business acumen with ability to operate as true business partner and owner• Excellent facilitation skills for leadership offsites, workshops, and cross-functional collaboration Preferred qualifications:• Experience in professional services, real estate, or related industries• Advanced degree in organizational psychology, business, or related field• Background managing large-scale transformations in complex organizations with 10,000+ employees• Knowledge of digital transformation and technology adoption best practices• Experience with data visualization and dashboard creation for change metrics • Cross-cultural competency and experience working across multiple time zones• Comfortability being 100% onsite in NYC office with 50% travelThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:187,100.00 – 250,325.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: New York, NYType: Full time