Program Supervisor

Crossroads Treatment CentersSince 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.Day in the Life of a Program SupervisorOversee daily program operations and offer assistance where needed, dependent on licensure and abilityOversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authoritiesPerform all necessary responsibilities as directed by immediate supervisor and/or the governance authorityScreen and interview new associates for hire as needed and submit requests for approval, as necessaryOrient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimumConduct employee performance reviews, monitor personnel time, and respond to requests for PTOMaintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacityCoordinate with internal and external persons and agencies to inform, improve, or supplement service provisionCoordinate with Operations Support Team to address needs within the centerOther duties and responsibilities as assigned by the Operations Support Team and the Governance AuthorityApply procedures and policies outlined in program and regulatory standards to day-to-day program operationsReview, interpret, and reflect on changes to policies or procedures and present information to leadershipManage program staff and interact positively with patients, visitors, and members of the CommunityConduct internal audit processes to analyze program performance in various areasFunction in an administrative capacity to assure necessary information is provided to patients and staffEducation and Experience RequirementsPreference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.Highschool Diploma or GED requiredSchedule and TravelCenter locations:Harriman, TN2305 N. Gateway Avenue, Unit 4Harriman, TN 37748Monday-Friday; 8:00am-5:00pmJacksboro, TN114 Perkins LaneJacksboro, TN 37757Monday-Friday; 8:00am-5:00pmOak Ridge, TN110 Raleigh RoadOak Ridge, TN 37830Tuesday; 9:00am-2:00pmWednesday; 9:00am-5:00pmThursday; 12:00pm-5:00pmMust be willing to travel to all center locations. Crossroads has a travel reimbursement policy which includes mileage reimbursement.Candidates work with the Area Manager to confirm if changes need to be made to the work schedule.Position BenefitsHave a daily impact on many lives.Excellent training if you are new to this field.Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.Opportunity to save lives everyday!Benefits PackageMedical, Dental, and Vision InsurancePTOVariety of 401K options including a match program with no vesture periodAnnual Continuing Education Allowance (in related field)Life InsuranceShort/Long Term DisabilityPaid maternity/paternity leaveMental Health dayCalm subscription for all employees