Office Assistant and Runner

Office Assistant and Runner Capitol Services is an equal opportunity employer. About the role: Location: Austin, TX. The role involves working full-time, 100% in-office, Monday through Friday. Responsibilities include delivering and retrieving documents from state agencies, coordinating mail deliveries, and assisting the Administrative Service Manager with in-office clerical tasks. What you will do: Coordinate deliveries to and from various couriers, including USPS, FedEx, and UPS Deliver and file documents with various state agencies Retrieve filed and rejected documents from various state agencies Deliver and deposit checks into Company account with designated financial institution Plan and follow the most efficient routes for deliveries and retrievals Accurately open, sort, and distribute incoming mail Meter outgoing mail, including certified mailers and parcels Assist with tracking, maintaining, and distributing office supplies Assist with setting up new hire workstations Engage in kitchen and breakroom maintenance Manage a computer-based multiline switchboard phone system Answer incoming calls in a courteous and professional manner Forward calls to the appropriate employee or department for further assistance Communicate courteously and professionally with clients, correspondents, and coworkers Perform additional clerical tasks as needed Who you are: Strong organizational and time management skills: You have the ability to multi-task and prioritize projects/assignments. You have strong attention to detail and exhibit a reasonable sense of urgency. Excellent communication skills: You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with clients and coworkers. Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem‑solving skills to address any challenges that may arise. Coachable: You have the ability to retain and implement instruction and training. You are open to learning and navigating our current processes and systems. You are not afraid to ask questions. Positive attitude: You demonstrate a positive customer service attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise. Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability toward your peers while also getting your individual tasks done within specific time constraints. Reliable: You are able to work during our regular business hours in our Austin office. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times. Technical competencies: You are comfortable using Microsoft software (Outlook, Word, and Excel) and navigating Capitol Services’ Avaya VOIP phone system. Office Environment: You can work 100% in-office. You are able to lift and transport fifteen (15) to thirty (30) pounds. Local Travel: You are able to move frequently to and from various state agencies, offices, and institutions located in downtown Austin throughout the business day. You are comfortable interacting with public and state correspondents. You have access to a reliable vehicle or approved transportation method, a valid driver’s license, and a good standing driving record (mileage and parking reimbursement will be provided). What we offer you: $17.00 hourly rate 3 medical plans to choose from, including a 100% employer‑paid option for the employee 100% employer‑paid dental and vision benefits for the employee 401(k) with scheduled employer contribution Employer‑paid employee assistance program, as well as life and long‑term disability insurance Encouraged work‑life balance including 4 weeks of paid time off, which begins accruing upon hire, and 10 paid holidays Access to building fitness center Office team events and learning development opportunities Please apply with both your resume and cover letter if you think you would make a great addition to our team! Applicants have rights under Federal Employment Laws. Please review your rights below: Applicants have rights under Federal Employment Laws. Please review your rights below: Please review our Privacy Policy for information on our practices regarding your personal information. Capitol Services participates in E‑Verify. #J-18808-Ljbffr Capitol