Business Operations Associate -Tempe

Business Operations AssociateThis role must sit fully in office Tempe, AZAbout TEKsystems and TEKsystems Global ServicesWe're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.ResponsibilitiesScope of Position:The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable.Qualities include:Building customer relationships, conflict resolution, professionalism, detail-oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplaceEssential Functions:Manage total accounts receivable with an Aging in excess of $3.5 millionManagement of customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues.Responsible for gathering the necessary data to assist Management with account specific decisionsSupport liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.Auditing accounts to ensure accurate billing and client specific informationQualificationsEducation and Experience:4 year degree in business, accounting or finance; leadership experience (college or other), related internship or work experience a plus.4 year degree in non-business major, relevant experience in AR/Accounting/Finance preferred.2 year degree and relevant experience in AR/Accounting/Finance required.Prior internship or work experience in customer service or a business, financial environment.Qualifications:Exceptional organizational and analytical abilitiesStrong communication skills and work ethicGoal driven with problem solving skillsProficient in Microsoft Office (Excel and Word required)Ability to work multi-task, work independently and as a team playerCompensation: $21.63/hr and eligible for overtime + bonus (quarterly)Employees also receive a benefits package including a 401(k) company matched retirement savings plan, health plans, paid time off and holiday pay. See link below