Service Advisor

Service Advisor Position at Marquardt of Barrington$3,000 Sign-On BonusMarquardt of Barrington – Barrington, ILFamily-owned and operated since 1950, Marquardt of Barrington is an award-winning GMC dealership serving the Chicagoland area. For over seven decades, our success has been built on honesty, transparency, and a genuine commitment to our team. We provide a clean, modern, state-of-the-art facility and a low-drama, supportive environment where your experience is valued and rewarded.Because our team members tend to stay with us long-term, openings in our service department are rare. We are currently seeking a customer-focused, high-energy Service Advisor to join our established service team.Why Join Our Team?Exceptional Industry Compensation: Realistic earning potential between $80,000 and $120,000+ per year, paired with a $3,000 Sign-On Bonus.Unmatched Stability & Retention: We prioritize team culture and employee longevity. You’re treated like family, not a number.Modern & Supported Environment: Work in a well-equipped, efficient shop with leadership actively managing daily workflow to ensure your success.Continuous Growth: We provide ongoing training and modern tools to help you maximize your sales, earnings, and professional career path.Key ResponsibilitiesDeliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the trusted liaison between customers and service technicians.Consultative Selling: Clearly present multi-point inspection findings, diagnostic results, and required maintenance without high-pressure sales tactics.Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.Customer Retention: Build lasting relationships that turn first-time visitors into lifelong, loyal clients.QualificationsRequired: Previous experience as an Automotive Service Advisor.Communication Skills: Strong interpersonal, active listening, and customer service skills.Drive & Mindset: High energy, professional work ethic, and a collaborative team attitude.Licensing: Valid driver’s license with a clean driving record.Benefits & PerksHealth Coverage: Comprehensive Medical, Dental, and Vision plans.Retirement Plan: 401(k) retirement savings plan to support your long-term goals.Paid Time Off: Generous accrued paid vacation and sick leave.Work-Life Balance: Structured schedule in a supportive dealership setting.