Service Advisor

Job Description

Job Description

Ron Hopkins Ford is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.

What We’re Looking For:

We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer:

• Training and mentorship program
• Medical Plan
• Dental Plan
• Vision Plan
• 401(k) Savings Plan
• Basic Life Insurance
• Discounts on Products and Services
• Flexible Schedules
• Work Life Balance

Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and vehicle history
• Prepare complete and accurate estimate of cost for labor and parts
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day, updating customers frequently
• Verify that final invoice reconciles with work performed on the repair order
• Explain all completed work and charges to customers

Qualifications:

• Ability to work hard with limited supervision
• Must be able to manage in a fast-paced work environment
• Knowledge of automobiles
• Positive attitude
• High volume mentality
• Pass pre employment background check and drug screen