ServiceNow CMDB Analyst

Our client, a leading organization in the technology and business services sector, is seeking a Technology Business Systems Consultant 3 - Contingent to join their team. As a Technology Business Systems Consultant 3 - Contingent, you will be part of the Service Asset and Configuration Management team supporting enterprise-wide IT asset management and configuration practices. The ideal candidate will demonstrate strong organizational skills, proactive problem-solving, and excellent communication abilities, which will align successfully in the organization. Job Title: Technology Business Systems Consultant 3 - Contingent Location: Charlotte, NC (preferred) and Chandler, AZ; this role is on-site with a hybrid schedule (3 days per week on-site). What's the Job? Lead and monitor complex ServiceNow CMDB/AMDB integrations, ensuring data accuracy and system health. Research, troubleshoot, and resolve data transfer issues across multiple integrations. Collaborate with business partners to develop and maintain data sharing agreements and governance processes. Participate in Agile Jira processes, including validation, incident management, and enhancement requests. Drive continuous improvement initiatives for CMDB strategies, automation, and best practices. What's Needed? 5+ years of experience in business systems data and design, including work, military, or education background. 3+ years of Configuration Management Database (CMDB) experience, specifically with ServiceNow and CSDM. Broad IT infrastructure knowledge and project management skills. Highly organized, self-starting, with the ability to prioritize effectively. Strong troubleshooting skills and experience monitoring integrations and system health dashboards. What's in it for me? Opportunity to work on impactful, enterprise-wide technology initiatives. Engagement with innovative ServiceNow solutions and automation strategies. Collaborative team environment supporting professional growth. Hybrid work schedule promoting work-life balance. Potential for role conversion based on performance and organizational needs. #J-18808-Ljbffr ManpowerGroup Global, Inc.