Employee Benefits Account Manager

Employee Benefits Account Manager

Hybrid – North of Boston | $80,000–$90,000 Base

A well-established independent agency with over two decades of experience, known for their strong relationships with municipalities and small to medium-sized businesses. Their client base has grown significantly in recent months, and they are looking to add an additional dedicated Employee Benefits Account Manager to the team to continue delivering exceptional service.

You'll be the go-to expert for managing benefits programs for small to mid-sized groups—many of which are municipalities. You'll handle everything from A to Z, ensuring smooth day-to-day operations and client satisfaction. While the producers handle new business, you'll be the backbone of ongoing account management.

Responsibilities Include:

• Full-cycle management of employee benefits accounts (no sales)
• Serve as the primary contact for clients, carriers, and internal teams
• Handle renewals, enrollments, eligibility, billing, and compliance
• Coordinate with producers on client strategy and meetings
• Maintain accurate records and documentation

What We're Looking For

• Min of 3 years of experience in employee benefits
• Strong understanding of group benefits for small to mid-sized groups
• Experience working with municipalities is a plus
• Excellent communication and organizational skills

Why Join Us?

• Hybrid flexibility
• Competitive compensation with annual bonus
• Supportive, experienced team with a collaborative culture
• Opportunity to work with a growing book of business and long-standing clients

Ready to Apply? If you're passionate about employee benefits and want to join a stable, growing agency with a strong reputation, we'd love to hear from you.