Patient Access Representative/Front Desk Coordinator/Registrar

Job Description

Job Description

Patient Registration Representative

Job Summary

Responsible for registering and pre-registering outpatient and inpatient patients, verifying demographic and insurance information, and accurately determining and collecting patient financial responsibility, including copays, coinsurance, and deductibles.

Key Responsibilities

• Complete accurate patient registration and pre-registration for hospital and outpatient services.
• Verify demographics, insurance coverage, eligibility, authorizations, and patient information.
• Prepare required forms, documents, labels, and paperwork for patient visits.
• Collect copayments, coinsurance, deductibles, and other patient balances professionally.
• Explain insurance coverage and financial responsibility to patients and assist with payment arrangements.
• Obtain required signatures and scan/maintain patient documentation.
• Maintain accurate records and prevent duplicate medical records.
• Follow HIPAA, EMTALA, hospital policies, and registration procedures.
• Provide professional, compassionate customer service to patients, families, physicians, and staff.
• Work efficiently in a high-volume environment while maintaining accuracy and productivity.
• Support financial assistance, eligibility, and self-pay screening processes when applicable.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of experience in a healthcare, hospital, medical office, or medical billing environment.
• Strong insurance and billing knowledge.
• Medical terminology knowledge preferred.
• Strong computer skills, including Word and Excel.
• Excellent communication, customer service, organizational, and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Strong typing skills (45+ WPM preferred).
• Bilingual Spanish or Mandarin preferred.
• Valid driver's license and ability to travel to off-site locations for outpatient assignments.

\nCompany Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Company Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.