Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2012 and has grown into a team of five who enjoy working hard and celebrating success together. Before becoming an agent, I worked as a bank manager but insurance was always familiar to me growing up, as my mom worked for a State Farm agent, which helped spark my interest in the industry.

I’m a big Oregon Ducks fan and a season ticket holder. My kids are currently in college, and outside of work I enjoy hiking and spending time outdoors. We stay involved in the community through our church, volunteer work, and sponsoring local events like school carnivals.

Our team enjoys a variety of incentives and benefits, including travel bonuses for sales team members, annual bonuses, a tiered commission structure, early office closure on Fridays at 4pm, a 401(k), licensing reimbursement, and a strong focus on work-life balance.

Our culture is collaborative and fun. We enjoy celebrating wins together through team lunches, dinners, Topgolf outings, and holiday celebrations. We’re looking for someone who enjoys being part of a team that works hard, supports each other, and celebrates success along the way.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Brandon Rossman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.