Onsite IT Asset & Tier II Help Desk Technician
KeenLogic
KeenLogic seeks a proactive Tier II Help Desk Analyst and Asset Technician to join our Alexandria, VA team. The role focuses on Tier II support for NSF-owned hardware and asset management across PCs and Apple workstations, with onsite work and collaborative problem solving. You will diagnose and remediate workstation issues, assist with software installs, and coordinate with eBusiness when deeper support is required. Strong communication and documentation are essential for success. #J-18808-Ljbffr KeenLogic
- ...to delivering innovative IT solutions that address... ...employees as our greatest asset. We offer competitive... ...appreciation programs. Tier II Support Technician Location: Alexandria, VA (Onsite) Clearance: Ability to obtain... ...resolutions. Service Desk Operations Log in to the...AssetFor contractorsLocal areaRemote workShift work
- DirectViz Solutions, LLC (DVS) is seeking a skilled Tier II Support Technician to provide onsite technical support in Alexandria, VA. You will diagnose, resolve, and document workstation issues while supporting a mix of Intel PCs, Apple workstations, and custom apps. The...Suggested
- ...Description Short Description Experienced IT professional (6-10 yrs) providing Tier II support for critical 311/911... ...Complete Description The Tier II technician provides direct technical support... ...daily operations. 8. Supports IT asset management by tracking, updating,...AssetContract workShift workNight shiftWeekend work2 days per week
- ...KBR Careers in Arlington, VA seeks a Senior IT Customer Support Technician to provide Tier 2 desktop and deskside support for Windows 11 devices, software... ...be the on-site contact for deployments, incidents, and asset lifecycle activities. You will image and configure equipment...Asset
- ...General Dynamics Information Technology, Inc. seeks a Help Desk Technician to support government IT operations in Washington, DC. The role requires TS/SCI with Polygraph clearance, DoD 8570.01-M IAT II certification, and HS/GED with 1+ year experience, plus strong customer...Suggested
- KeenLogic is seeking a Talented Tier I Analyst to provide on-site call center support in... ...helpdesk tasks. The position is full-time and onsite, Monday through Friday, with... ...remediation, escalating more complex issues to Tier II or eBusiness teams as needed. #J-18808-Ljbffr...Full timeMonday to Friday
- ...Business Title: Tier 2 Service Desk Analyst Location: Arlington,... ...classified and unclassified IT environments supporting... .... Perform Tier II problem identification,... ...quality. Assist the IT Help Desk Lead in ensuring compliance... ...they are our greatest asset. Through continuous...AssetWork at officeLocal areaRemote work
- ...Trillion Technology Solutions Inc. is seeking a Tier 1/2 Helpdesk Technician to deliver frontline IT support with strong customer service and SLA adherence.... ...offboarding and user lifecycle management. This role is onsite five days a week in DC, requiring hands-on support...Work at office
- ...including AI/ML, cloud, cybersecurity, and IT modernization to solve complex... ...bureaucracy. Title: Technical Support Analyst (Tier II) Location: Onsite (Washington, D.C.) Terms: Full-time... ...: This onsite role requires a mix of help desk, deskside, and VIP support in a secure...Full timeWork experience placementWork at officeFlexible hours
- ...Sharp Solutions, Inc. in Reston, VA seeks a Tier II Mac support specialist to join a new... ...and the ability to work with diverse teams onsite or remotely. Responsibilities include... ...site deskside support, Windows and macOS help, device imaging, BIOS updates, and overseeing...Contract workRemote work
- ...modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and... ...over bureaucracy.Title: Technical Support Analyst (Tier II) Location: Onsite (Washington, D.C.) Terms: Full-time Salary: 75-95K DOE Clearance...Full time
$66.57k - $99.86k
...We are currently seeking a IT Desktop Support Technician II to join our team in Arlington... ...along with proficiency in Tier 2 troubleshooting and... ...managed services, while handling asset disposition per government... ...consulting and Industry solutions help organizations and society...AssetTemporary workWork at officeRemote workFlexible hours- ...Arlington, VA is seeking a Field Support Technician - Onsite Anchor to serve as the on-site IT decision-maker for DoW agency... ...You will coordinate with remote Tier II/III, engineering, or vendors to... ...complex problems and manage asset lifecycle. This salaried, exempt...AssetRemote work
- HumanTouch, LLC is seeking a customer-focused Customer Service Analyst, Tier 2 to provide onsite IT support for a federal government customer in Arlington, VA. The role involves troubleshooting, resolving escalated issues, and assisting users across multiple channels, with...Monday to FridayShift work
$70k - $85k
...leader in innovative security technology, we help businesses and law enforcement prevent... ...be part of something that matters. The Tier II Help Desk Specialist will be responsible for... ...experience with troubleshooting and resolving IT issues on desktops 1-5 years of help...Remote workWorldwideMonday to FridayFlexible hoursShift workNight shiftRotating shiftDay shift- Inserso Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In this role, you'll need to quickly resolve user IT issues, ensuring minimal downtime and maintaining various IT services. Ideal candidates...Remote job
$39.5 per hour
...Title: Deskside Support Technician (Tier II) Location: Washington, DC (100% Onsite) Type: Contract (W2)... ...Technician to provide hands-on IT support in a Windows... ...from the Service Desk and walk-up/onsite user... ...deployment (SCCM experience helpful) Support printers: diagnose...Contract workWork at officeLocal area$55k - $85k
...provide technical guidance to Tier 1 support staff, student... ...instructional time and helps students and staff use... ..., resolution, assets, and recurring problems... ...endpoints, accounts, and the IT asset records in AssetPanda... ...on experience with help-desk ticketing, Google Workspace...AssetFull timeContract workWork at officeAfternoon shift- ...DescriptionOverviewService Desk Technician Tier 2Washington, DCAre you... ...Tier 2 to join our IT support team in... ...ResponsibilitiesProvide in-person Tier II support for desktops,... ...control.Maintain asset inventory records,... ...plan focuses on helping our team members at every...AssetWork at office
$62k - $141k
...Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity:... ...on the opportunity to help DoD users solve problems... ...providing support to an IT operations environment... ...~ DoD 8570 IAT Level II Certification such as... ...needs of the role. Onsite : If this position is...Full timeContract workPart timeLocal areaRemote work- ...Definitive Innovative Solutions (DIS) is seeking a Tier 2 Service Desk Analyst to provide advanced technical support for both classified and unclassified IT environments supporting a federal government customer in Arlington, VA. This role serves as a critical escalation...
- ...Revolutional in Washington, DC, is seeking a Technical Support Analyst (Tier II) to install, configure, and secure enterprise IT systems in a high-security federal environment. You will troubleshoot end-user issues, maintain system integrity, and support mission-critical...
- ...company, is seeking a Part-Time Help Desk Technician with a TS/SCI Security... ...headsets, cameras, VOIP phones. Tier II technicians are the primary... ...systems, protocols, IT equipment, techniques, requirements... ...with decommissioning of Army assets and Lifecycle Management...AssetPart timeLocal areaFlexible hours
- ...BIT, LLC is seeking a Journeyman IT Help Desk Specialist in Washington, DC to provide Tier II frontline support for ~275 staff. You will deploy, maintain, and troubleshoot Windows and macOS desktops and mobile devices, and serve as an escalation point above Tier I....
- ...looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging... ..., VA. This position is full-time and onsite, Monday- Friday. The candidate will be... ...Tier I candidate will elevate to the Tier II team or the eBusiness team for more...Full timeRemote workMonday to Friday
- Koniag Data Solutions, LLC, a Koniag Government Services company, seeks a Part-Time Help Desk Technician with a TS/SCI clearance to support our government customer in Arlington, VA. Benefits include medical, dental, vision, 401(k), PTO, parental leave, life and disability...Part time
$30 - $35 per hour
...is enthusiastic about IT infrastructure management... ...Support Engineer II (Systems Analyst) who embodies... ...familiar users, MSP technicians manage multiple client... ...problems. Provide remote and onsite support for client... ...are our most valuable asset. That's why we're proud...AssetWork at officeImmediate startRemote workWork from homeShift work$28.54 per hour
...Description Job Title: IT Support Technician II Location: Washington, DC ONSITE Type: Contract To... ...an experienced Tier 2 IT Support Technician... ...has strong desk-side support experience... ...device swaps, and asset lifecycle activities... ...North America. We help clients get work done...AssetContract workLocal area- ...Description Job Description Senior Help Desk Technician II Employment Type: Full Time Department... ...update required information for all IT-related tickets utilizing ITIL -... ...experience, or competency considered favorable assets shall include: - ITIL Foundations...AssetFull timeFor contractorsWork at officeRemote workFlexible hours
$66.57k - $99.86k
...We are currently seeking a IT Desktop Support Technician II to join our team in Arlington... ...along with proficiency in Tier 2 troubleshooting and... ...managed services, while handling asset disposition per government... ...consulting and Industry solutions help organizations and society...AssetTemporary workWork at officeRemote workFlexible hours
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