Quality Assurance Coordinator

Job Description

Job Description

Description:

WE ARE WILDLAND

BME Fire Trucks is more than a fire truck manufacturer. We opened our doors over 30 years ago because of our respect and admiration for the fire industry. Each and every apparatus that leaves our facility is built with its end-use in mind. Our team prides itself in building something that protects and serves departments across the US and Canada. BME has manufactured apparatus for CAL FIRE, BLM, USFS, and municipal fire departments across the US and is the branded leader in wildland fire apparatus.

Being a family-owned company, we make sure that people are at the foundation of our business. From dealer to department, every person that walks through our doors will always be treated like family. We will always work with you and your department to ensure you have what you need for the frontlines.

Every apparatus that leaves our facility is inspected for safety, durability, and performance. Our mission is to continue innovating fire apparatus so that it will perform no matter the severity of the fire season. That’s the BME difference.

Job Summary

The Quality Assurance Coordinator is responsible for ensuring product quality throughout the manufacturing process, from production inspections to final customer acceptance. This role works closely with production teams, project managers, planning, inventory, and leadership to identify issues, drive corrective actions, develop quality standards, and support continuous improvement initiatives. The ideal candidate is detail-oriented, technically proficient, and committed to delivering a high-quality product while promoting a culture of quality throughout the organization.

Key Responsibilities:
Quality Inspections

• Perform pre-shipment and in-process inspections using production documentation, specifications, drawings, and checklists.
• Verify product compliance with company and customer requirements.
• Identify, document, and communicate quality concerns.
• Conduct follow-up inspections to confirm that corrective actions have been completed.
• Customer Inspection Support
• Coordinate resolution of customer inspection findings.
• Work with production teams and project managers to prioritize repairs and corrective actions.
• Verify completion of post-inspection changes and required deliverables.
• Communicate unresolved issues and support post-shipment resolution efforts.

Non-Conformance Management

• Process and track non-conforming material reports (NCMRs).
• Assist with root cause investigations and corrective/preventive action plans.
• Collaborate with planning, inventory, and production teams to ensure timely issue resolution and closure.

Production Quality Controls

• Review production hold points and milestone documentation.
• Conduct audits, spot inspections, and checklist reviews.
• Provide coaching, feedback, and follow-up to improve compliance and quality performance.

Continuous Improvement

• Assist in developing and maintaining quality standards for manufacturing processes.
• Support improvements in efficiency, workmanship, cleanliness, and error prevention.
• Analyze quality trends and recommend process improvements.
• Participate in root cause analysis and continuous improvement initiatives.

Documentation & Training

• Assist with development and maintenance of production checklists and quality documentation.
• Collaborate with cross-functional teams to ensure procedures remain accurate and effective.
• Support employee training related to quality standards and best practices.

Leadership & Team Support

• Promote a culture of accountability, teamwork, and quality.
• Support employee development and cross-training opportunities.
• Help prioritize work activities and provide supervisor coverage when needed.
• Serve as a technical resource for quality-related issues.

Requirements:

Qualifications

• Experience in quality assurance, manufacturing, production, or a related technical environment.
• Ability to read and interpret technical drawings, specifications, and manufacturing documentation.
• Strong problem-solving, analytical, and organizational skills.
• Experience with root cause analysis and corrective action processes preferred.
• Effective communication and collaboration skills.
• Proficiency with Microsoft Office and manufacturing-related systems required.

Key Competencies

• Attention to detail
• Quality mindset
• Technical aptitude
• Continuous improvement focus
• Time management and prioritization
• Communication and teamwork
• Leadership potential and professional development orientation

Work Environment: Manufacturing and production environment with regular interaction across production, planning, project management, and leadership teams. Additional duties may be assigned based on business needs and growth opportunities.