Customer Support Specialist

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opp... Show more $27.00 hourly Full-time Branch Administrator – Phoenix, AZ.If you areteamplayer, with a strong customer focus and dedication to providing top notch customer service, you would be a good candidate for this role with Sand... Show more Full-time The Operations Support role is responsible for assisting day to day business operations by coordinating processes, maintaining documentation, and supporting teams to ensure efficient workflow and o... Show more $23.00 hourly Full-time Customer Support Specialist.Compensation:$23–$30/hr +.Make a real difference in people’s lives — bring your people skills, andwe’llprovide the training.Serenity is looking f... 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Show more Full-time We have an urgent position listed below.Please send your most recent resume along with the expected rate if you are interested.Role: Desk Side Support Engineer Location: Phoenix, AZ (Onsite) Job De... Show more Temporary Quick Apply Desktop Support Technician (100% Onsite – Phoenix, AZ).Monday–Friday, 8:30 AM–5:30 PM.Contract (August 2026 – July 2027).SunSoft Online is seeking an experienced.Provide desktop and end-user techni... Show more $15.50 hourly Full-time Quick Apply Join the Nirvana Cannabis Team as Support Staff.Are you ready to step into one of the fastest-growing industries in the country? At Nirvana Cannabis, we're not just selling products-we're cre... Show more Full-time Desktop Support Technician (PC Refresh & Deployment).A leading organization is seeking a Desktop Support Technician to support a large-scale PC refresh and deployment initiative.This role invol... Show more $63,750.00 yearly Full-time +1 Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.Performs maintenance, including installation of patches and upgrades.Incident detection... Show more Full-time +1 Quick Apply We are hiring for a skilled Client Support Specialist.We are looking for a candidate who is a customer service professional and preferably has call center experience.You will be an initial contact ... Show more Full-time Quick Apply Platforms/Systems: Currently in Dell (hardware), supporting laptops, desktops, monitors, keyboards, webcams.Also, support projectors sometimes (but they have vendors for projectors).Operating syste... Show more Remote Full-time Quick Apply We are seeking motivated individuals interested in supporting clients through personalized coordination and customer service.As a Customer Support Specialist focused on coordination, you will assis... Show more Remote Full-time Customer Support Specialist to join our growing team.This role is ideal for someone who thrives in a fast-paced environment, has excellent communication skills, and can confidently manage multiple ... Show more The cities near Phoenix, AZ that boast the highest number of desktop support jobs are: Tempe Scottsdale Glendale Gilbert Chandler Henderson Mesa Las Vegas The 10 cities near Phoenix, AZ that have the most job openings are: Surprise Tempe Peoria Scottsdale Glendale Gilbert North Las Vegas Chandler Henderson Mesa The 10 most popular job searches in Phoenix, AZ are: amazon city work from home state warehouse government amazon warehouse construction volunteer online What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter. Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items. Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file. Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions. Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards. Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems. Under Underwriter direction, attached appropriate forms and makes policy changes as requested. Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization. Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved. Education/Experience High school diploma required, college degree preferred. Exceptional attention to detail with a commitment to accuracy and quality Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Strong customer service orientation with the ability to build positive relationships Excellent verbal and written communication skills #LI-Hybrid US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average hourly rate for the position is $24.62-$33.85/hr. with a 5% bonus potential. Who we are: Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people | We win together | We strive for better We enjoy the everyday | We think further What’s in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? We removed Apply Now text per refinement guidelines. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on . No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to . Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. #J-18808-Ljbffr